Shlomi Lavi /
Feb 18, 2022
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Bottom Line: Which is Better - Oracle Contact Center Anywhere or Oracle Contact Center Anywhere?
Oracle Contact Center Anywhere is more expensive to implement (TCO) than Oracle Contact Center Anywhere, and Oracle Contact Center Anywhere is rated with the same score (78/100) as Oracle Contact Center Anywhere (78/100). Both tools offer the same amount of features.
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Promero, Inc. Vs. Promero, Inc.
Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...
Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...
Who is more expensive? Oracle Contact Center Anywhere or Oracle Contact Center Anywhere?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Contact Center Anywhere and Oracle Contact Center Anywhere.
Oracle Contact Center Anywhere price starts at $29 per agent/month , On a scale between 1 to 10 Oracle Contact Center Anywhere is rated 4, which is lower than the average cost of Contact Management software. Oracle Contact Center Anywhere price starts at $29 per agent/month , When comparing Oracle Contact Center Anywhere to its competitors, the software is rated 4 - lower than the average Contact Management software cost.
Bottom line: Oracle Contact Center Anywhere cost is around the same cost of Oracle Contact Center Anywhere.
Which software includes more/better features?
We've compared Oracle Contact Center Anywhere Vs. Oracle Contact Center Anywhere based on some of the most important and required Contact Management features.
Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), IVR System, Outbound IVR.
Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency).
Target customer size
Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more. Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more.