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Oracle Contact Center Anywhere is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than Oracle Contact Center Anywhere (78/100). Oracle Contact Center Anywhere offers users more features (9) than BIGContacts (3).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...
BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Contact Center Anywhere and BigContacts.
Oracle Contact Center Anywhere price starts at $29 per agent/month , On a scale between 1 to 10 Oracle Contact Center Anywhere is rated 4, which is lower than the average cost of Contact Management software. BigContacts price starts at $9.99 per user/month , When comparing BigContacts to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.
Bottom line: Oracle Contact Center Anywhere is more expensive than BigContacts.
We've compared Oracle Contact Center Anywhere Vs. BIGContacts based on some of the most important and required Contact Management features.
Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), IVR System, Outbound IVR.
BigContacts: Marketing Automation, Sales Automation, Collaboration Center .
Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more. Customers of the software chiefly include small and medium businesses hailing from a wide range of industries.
starts at $29 per agent/month
Oracle Contact Center Anywhere is a multichannel contact centre solution that helps organizations communicate effectively with their customers. Features include multi-dimensional skills based routing, consisten...
Compare Pricingstarts at $9.99 per user/month
BigContacts is a customer relationship management solution for small and medium businesses. It offers marketing and sales automation along with collaboration and analytical capabilities. The software was...
PriceDemo| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Contact Management -> Oracle Contact Center Anywhere review |
| Company: | Promero, Inc. |
| Pricing: | starts at $29 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Oracle Contact Center Anywhere review, Oracle Contact Center Anywhere pricing, Oracle Contact Center Anywhere alternatives |
| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Contact Management -> BIGContacts review |
| Company: | BigContacts |
| Pricing: | starts at $9.99 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | BIGContacts review, BIGContacts pricing, BIGContacts alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.