Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than ManageEngine ServiceDesk Plus (80/100). ManageEngine ServiceDesk Plus offers users more features (5) than Pipedrive (4).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Zoho Corporation
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Pipedrive or ManageEngine ServiceDesk Plus?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and ManageEngine ServiceDesk Plus.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. ManageEngine ServiceDesk Plus price starts at $10 per technician/month , When comparing ManageEngine ServiceDesk Plus to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: ManageEngine ServiceDesk Plus is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Pipedrive Vs. ManageEngine ServiceDesk Plus based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
ManageEngine ServiceDesk Plus: API, Financial reporting, Workflow Rules & Management, Data integration, Reporting & Analytics.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. and ManageEngine ServiceDesk Plus's target customer size include: Small, medium and large size businesses.