ManageEngine ServiceDesk Plus Review - why 4.3 stars?

ManageEngine ServiceDesk Plus Review
ITQlick Score: 80/100
ITQlick Rating: (4.3/5)
Pricing: 6/10 - average cost
Category: Fixed Asset Management -> ManageEngine ServiceDesk Plus
Ranking:Ranked 5 out of 37 Fixed Asset Management systems
Company: Zoho Corporation
Pricing: starts at $495 per user/year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: ManageEngine ServiceDesk Plus pricing, ManageEngine ServiceDesk Plus alternatives

Shlomi LaviShlomi Lavi / updated: Sep 15, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is ManageEngine ServiceDesk Plus?

ManageEngine ServiceDesk Plus is a growing cloud-based Asset management software, it is designed to support small, medium and large size business. ManageEngine ServiceDesk Plus received a rating of 4.3 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.

Average Rating

The rating of ManageEngine ServiceDesk Plus is 4.3 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Typical Customers

The typical customers include the following business size: Small, medium and large size businesses

ManageEngine ServiceDesk Plus's list of categories:

Fixed Asset Management
Banking CRM
Casino CRM
Customer Service
Customer Success
Healthcare CRM
Help Desk
Insurance CRM
Pharmaceutical CRM
Self-Service Portal
Ticket Management
Bug Tracking

ManageEngine ServiceDesk Plus's list of features:

API
Financial reporting
Workflow Rules & Management
Data integration
Reporting & Analytics

ManageEngine ServiceDesk Plus Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ManageEngine
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$495 per user/year
Functionality
24
Review
ManageEngine review
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CHEMATIX
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
Review
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CHEMATIX Vs ManageEngine
Dell
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$1,999 per license
Functionality
4
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FlexNet
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
5
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Horizon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
5
Review
Horizon review
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Horizon Vs ManageEngine
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.