Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or Talkdesk?
Talkdesk is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Talkdesk (88/100). Pipedrive offers users more features (4) than Talkdesk (0). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Talkdesk
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Who is more expensive? Pipedrive or Talkdesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Talkdesk.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Talkdesk is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Pipedrive Vs. Talkdesk based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Talkdesk: We are still working to collect the list of features for Talkdesk.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. and Talkdesk's target customer size include: SMBs.