Compare Sales Service Cloud and Pipedrive - Mar 2023
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Sales Service Cloud or Pipedrive?
Sales Service Cloud is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Sales Service Cloud (83/100). Sales Service Cloud offers users more features (15) than Pipedrive (4).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Pipedrive
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Sales Service Cloud or Pipedrive?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sales Service Cloud and Pipedrive.
Sales Service Cloud price starts at $25 per user/month , On a scale between 1 to 10 Sales Service Cloud is rated 4, which is lower than the average cost of Customer Service software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Sales Service Cloud is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Sales Service Cloud Vs. Pipedrive based on some of the most important and required Customer Service features.
Sales Service Cloud: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Contact Management, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base, Marketing Automation.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Sales Service Cloud offers CRM solutions for companies of all sizes, small, mid-size and enterprise organizations. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
Pipedrive
starts at $9.90 per user/month
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...
Compare PricingCompare specifications
Sales Service Cloud Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Customer Service -> Sales Service Cloud review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Sales Service Cloud review, Sales Service Cloud pricing, Sales Service Cloud alternatives |
Pipedrive Specifications
ITQlick Score: | 99/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Pipedrive review |
Company: | Pipedrive |
Pricing: | starts at $9.90 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Compare features
Sales Service Cloud: 15 Features
Pipedrive: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.