Compare Service Cloud Field Service and ServiceTitan - Dec 2022
Compare Pricing
Shlomi Lavi / Dec 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Service Cloud Field Service or ServiceTitan?
Service Cloud Field Service is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Service Cloud Field Service (83/100). Both tools offer the same amount of features.
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. ServiceTitan
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? Service Cloud Field Service or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Cloud Field Service and ServiceTitan.
Service Cloud Field Service price starts at $50 per user/month , On a scale between 1 to 10 Service Cloud Field Service is rated 6, which is similar to the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: Service Cloud Field Service is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared Service Cloud Field Service Vs. ServiceTitan based on some of the most important and required Field Service features.
Service Cloud Field Service: Mobile Access, Scheduling, Task Management, Inventory Management, Work Order Management, Field Service, Contract Management.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
The usual clients of Service Cloud Field Service are the entrepreneurs and organizations in small and/or medium-sized businesses as well as enterprises in the field servicing industry utilizing the services from IT such as field service management. The software is a valuable solution for companies of all dimensions as well as a range of kinds.
ServiceTitan
starts at $398 per technician/month + $800 one-time setup cost
ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...
Compare PricingCompare specifications
Service Cloud Field Service Specifications
| ITQlick Score: | 83/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Service Cloud Field Service review |
| Company: | Salesforce.com |
| Pricing: | starts at $50 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Service Cloud Field Service review, Service Cloud Field Service pricing, Service Cloud Field Service alternatives |
ServiceTitan Specifications
| ITQlick Score: | 97/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Field Service -> ServiceTitan review |
| Company: | ServiceTitan |
| Pricing: | starts at $398 per technician/month + $800 one-time setup cost |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | ServiceTitan review, ServiceTitan pricing, ServiceTitan alternatives |
Compare features
Service Cloud Field Service: 7 Features
ServiceTitan: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.