Compare ShoreTel and Intermedia Hosted PBX - Mar 2022

Shlomi LaviShlomi Lavi / Mar 24, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ShoreTel or Intermedia Hosted PBX?

Intermedia Hosted PBX is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Intermedia Hosted PBX (75/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Intermedia

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Intermedia: Intermedia gives customers and partners the freedom to focus on business, not IT. We do it by integrating 20+ essential cloud IT apps with a single point of control—and backing it with levels of reliability, security and support that assure a Worry-Free Experience™. Intermedia is a one-stop shop for cloud business applications. Our Office in the...

Who is more expensive? ShoreTel or Intermedia Hosted PBX?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Intermedia Hosted PBX.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Intermedia Hosted PBX price starts at $30 per license , When comparing Intermedia Hosted PBX to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: Intermedia Hosted PBX is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. Intermedia Hosted PBX based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Intermedia Hosted PBX: We are still working to collect the list of features for Intermedia Hosted PBX.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The software is a most viable solution for small and medium sized businesses.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Intermedia Hosted PBX

ITQlick rating
(4.5/5)

starts at $30 per license

Intermedia Hosted PBX is a web based business VoIP solution designed for small and medium businesses. It offers such services as call forwarding, voice to text email, caller ID, and others. The software...

Categories: Business Phone Systems, Cloud PBX, PBX Phone Systems, SIP Clients, UCaaS Providers.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Intermedia Hosted PBX: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Intermed...
ITQlick rating
4.5/5
Score
75/100
Pricing
6.8/10
License pricing
$30 per license
Functionality
8
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.