Shlomi Lavi /
Mar 24, 2022
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Bottom Line: Which is Better - ShoreTel or Intermedia Hosted PBX?
Intermedia Hosted PBX is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Intermedia Hosted PBX (75/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Intermedia
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Intermedia: Intermedia gives customers and partners the freedom to focus on business, not IT. We do it by integrating 20+ essential cloud IT apps with a single point of control—and backing it with levels of reliability, security and support that assure a Worry-Free Experience™.
Intermedia is a one-stop shop for cloud business applications. Our Office in the...
Who is more expensive? ShoreTel or Intermedia Hosted PBX?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Intermedia Hosted PBX.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Intermedia Hosted PBX price starts at $30 per license , When comparing Intermedia Hosted PBX to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Intermedia Hosted PBX is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. Intermedia Hosted PBX based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Intermedia Hosted PBX: We are still working to collect the list of features for Intermedia Hosted PBX.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The software is a most viable solution for small and medium sized businesses.