Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - ShoreTel or itPBX?
ShoreTel is more expensive to implement (TCO) than itPBX, and ShoreTel is rated higher (92/100) than itPBX (83/100). itPBX offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. itPBX
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
itPBX: itPBX offers high quality business VoIP services to small and medium-sized businesses. itPBX’s Business Cloud is a cloud-based phone system that provides maximum up time and cost reduction with enterprise-level business phone technology. With our VOIP enterprise level business phone technology, we provide superior service while reducing your cost b...
Who is more expensive? ShoreTel or itPBX?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and itPBX.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. itPBX price starts at $19.95 per user/month , When comparing itPBX to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than itPBX.
Which software includes more/better features?
We've compared ShoreTel Vs. itPBX based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
itPBX: Auto Dialer, Call Center, Contact Management, VoIP, IVR.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The software is a useful solution for the needs of all business sizes, including new startups.