Shlomi Lavi /
Mar 28, 2022
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Bottom Line: Which is Better - ShoreTel or Mitel MiVoice?
ShoreTel is more expensive to implement (TCO) than Mitel MiVoice, and ShoreTel is rated higher (92/100) than Mitel MiVoice (75/100). Mitel MiVoice offers users more features (2) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Mitel
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Mitel: Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2,500 ...
Who is more expensive? ShoreTel or Mitel MiVoice?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Mitel MiVoice.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Mitel MiVoice price starts at $25.49 per user/month , When comparing Mitel MiVoice to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of Mitel MiVoice.
Which software includes more/better features?
We've compared ShoreTel Vs. Mitel MiVoice based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Mitel MiVoice: Call Center, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Mitel MiVoice's target customer size include: Medium business.