Shlomi Lavi /
Mar 13, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ShoreTel or XLite?
ShoreTel is more expensive to implement (TCO) than XLite, and ShoreTel is rated higher (92/100) than XLite (79/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. CounterPath
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
CounterPath: CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions.CounterPath's SIP-based VoIP softphones are changing the face of telecommunications.
Who is more expensive? ShoreTel or XLite?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and XLite.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. XLite price starts at $3 per user/month , When comparing XLite to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than XLite.
Which software includes more/better features?
We've compared ShoreTel Vs. XLite based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
XLite: We are still working to collect the list of features for XLite.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The common customers that benefits from using X-Lite are the businesses under small (10 to 100 employees) or medium-sized (100 to 1,000 employees) that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.