Shlomi Lavi / May 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Alterra.ai is more expensive to implement (TCO) than Sundown, and Sundown is rated higher (82/100) than Alterra.ai (70/100). Alterra.ai offers users more features (8) than Sundown (2).
Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sundown.ai: CHLOE IS AN AI AUTOMATION LAYER BUILT ON NLP, MACHINE LEARNING, AND GRAPH ALGORITHMS
Alterra.ai: AI that instantly answers questions about your company and products.
The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sundown and Alterra.ai.
Sundown price starts at $50 per month , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software. Alterra.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software.
Bottom line: Sundown cost is around the same cost of Alterra.ai.
We've compared Sundown Vs. Alterra.ai based on some of the most important and required AI: Customer Support features.
Sundown: Customer Service, Knowledge Base.
Alterra.ai: Chat, Customer Database, Customer Service, Customer Service, Customer Relationship Management.
Sundown's typical customers include: Small, medium and large size businesses, and Alterra.ai's target customer size include: Small, medium and large size businesses.
starts at $50 per month
Sundown is a self-learning software that enables businesses to automate repetitive tasks. The software performs customer service tasks like automatically replying to customer queries by searching the company da...
Compare Pricing
Alterra.ai is a deep learning-based software that improves customer satisfaction by providing quick answers to customer queries.
Compare Pricing| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | AI: Customer Support -> Sundown review |
| Company: | Sundown.ai |
| Pricing: | starts at $50 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Sundown review, Sundown pricing, Sundown alternatives |
| ITQlick Score: | 70/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | AI: Customer Support -> Alterra.ai review |
| Company: | Alterra.ai |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Alterra.ai review, Alterra.ai pricing, Alterra.ai alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.