Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Zoho Assist or TeamViewer?
TeamViewer is more expensive to implement (TCO) than Zoho Assist, and TeamViewer is rated higher (92/100) than Zoho Assist (90/100). TeamViewer offers users more features (5) than Zoho Assist (3).
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. TeamViewer
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet.
The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...
Who is more expensive? Zoho Assist or TeamViewer?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and TeamViewer.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. TeamViewer price starts at $23.90 per user/month , When comparing TeamViewer to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: TeamViewer is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. TeamViewer based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and TeamViewer's target customer size include: Small, medium and large size businesses.