Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or Smart Queue?
Smart Queue is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Smart Queue (81/100). Zoho CRM offers users more features (16) than Smart Queue (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. AVOXI
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
AVOXI: AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions...
Who is more expensive? Zoho CRM or Smart Queue?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Smart Queue.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Smart Queue price starts at $19.99 per month , When comparing Smart Queue to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Smart Queue is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. Smart Queue based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Smart Queue: We are still working to collect the list of features for Smart Queue.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Customers of the software include businesses of all sizes and a wide range of types.