starts at $13.50 per user/month
Cisco Webex Support Center is a customer service software developed to empower businesses with customer service support.
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Kapture CRM is more expensive to implement (TCO) than Cisco WebEx Support Center, and Cisco WebEx Support Center is rated higher (85/100) than Kapture CRM (75/100). Cisco WebEx Support Center offers users more features (3) than Kapture CRM (0). There is a clear winner in this case and it is Cisco WebEx Support Center!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...
KAPTURE: Welcome and congratulations! You’re finally going to say good bye to all your niggling worries related to sales, marketing and other operational hassles. An ingenious cloud based Sales CRM Platform, developed by a panel of technology experts and highly experienced professionals from different industries, KAPTURE is your one-stop solution to automat...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cisco WebEx Support Center and Kapture CRM.
Cisco WebEx Support Center price starts at $13.50 per user/month , On a scale between 1 to 10 Cisco WebEx Support Center is rated 6, which is similar to the average cost of Customer Service software. Kapture CRM price starts at $35 per user/month , When comparing Kapture CRM to its competitors, the software is rated 8 - higher than the average Customer Service software cost.
Bottom line: Kapture CRM is more expensive than Cisco WebEx Support Center.
We've compared Cisco WebEx Support Center Vs. Kapture CRM based on some of the most important and required Customer Service features.
Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.
Kapture CRM: We are still working to collect the list of features for Kapture CRM.
Cisco WebEx Support Center's typical customers include: Medium and large size businesses, Kapture CRM is a tool designed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.
starts at $13.50 per user/month
Cisco Webex Support Center is a customer service software developed to empower businesses with customer service support.
Compare Pricingstarts at $35 per user/month
Kapture CRM is a cloud-based platform offering users the potential to run their business on a robust, secure and scalable way. It offers expansive solutions for the sales needs of the users starting from captur...
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Service -> Cisco WebEx Support Center review |
Company: | WebEx |
Pricing: | starts at $13.50 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Cloud |
Links: | Cisco WebEx Support Center review, Cisco WebEx Support Center pricing, Cisco WebEx Support Center alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Customer Service -> Kapture CRM review |
Company: | KAPTURE |
Pricing: | starts at $35 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | Kapture CRM review, Kapture CRM pricing, Kapture CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.