Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - ConnectWise ScreenConnect or ITPOWERPAC Help Desk for Lotus?
ITPOWERPAC Help Desk for Lotus is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than ITPOWERPAC Help Desk for Lotus (62/100). ConnectWise ScreenConnect offers users more features (5) than ITPOWERPAC Help Desk for Lotus (0). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. UNICOM® Systems, Inc.
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
UNICOM® Systems, Inc.: UNICOM® Systems, Inc. is a global information technology company, providing Software, Hardware, Professional Services, Educational Services and Outsourcing Services.
Our extensive client portfolio includes Fortune 500 and Global 2000 corporations who use our end-to-end solution suites in datacenters on six (6) continents.
Through the Eden bra...
Who is more expensive? ConnectWise ScreenConnect or ITPOWERPAC® Help Desk for Lotus?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and ITPOWERPAC® Help Desk for Lotus.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. ITPOWERPAC® Help Desk for Lotus price starts at $49 per month , When comparing ITPOWERPAC® Help Desk for Lotus to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: ITPOWERPAC® Help Desk for Lotus is more expensive than ConnectWise ScreenConnect.
Which software includes more/better features?
We've compared ConnectWise ScreenConnect Vs. ITPOWERPAC Help Desk for Lotus based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
ITPOWERPAC® Help Desk for Lotus: We are still working to collect the list of features for ITPOWERPAC® Help Desk for Lotus.
Target customer size
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and ITPOWERPAC® Help Desk for Lotus's target customer size include: Small, medium and large size businesses.