starts at $29 per user/month
Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.
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Freshservice ServiceDesk is more expensive to implement (TCO) than Microsoft Azure, and Microsoft Azure is rated higher (74/100) than Freshservice ServiceDesk (62/100). Microsoft Azure offers users more features (3) than Freshservice ServiceDesk (0). There is a clear winner in this case and it is Microsoft Azure!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshservice ServiceDesk and Microsoft Azure.
Freshservice ServiceDesk price starts at $29 per user/month , On a scale between 1 to 10 Freshservice ServiceDesk is rated 4, which is lower than the average cost of IT Management software. Microsoft Azure price starts at $29 per month , When comparing Microsoft Azure to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: Freshservice ServiceDesk is more expensive than Microsoft Azure.
We've compared Freshservice ServiceDesk Vs. Microsoft Azure based on some of the most important and required IT Management features.
Freshservice ServiceDesk: We are still working to collect the list of features for Freshservice ServiceDesk.
Microsoft Azure: Data Import/Export, Basic Reports, Online Customer Support.
The typical clients of Freshservice ServiceDesk are the individuals that has small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that enjoys the benefits from the services from IT, web and data hosting and other related information services sectors, mainly with IT management, helpdesk and self-service portal. Windows Azure is perfect for companies of all shapes and sizes.
starts at $29 per user/month
Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.
Compare Pricingstarts at $29 per month
Windows Azure is a cloud hosting solution that comes with all the basic features you need to make your application go up and running. You don’t have to face much administrative obstacles when using this cloud h...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Freshservice ServiceDesk review |
Company: | FRESHDESK INC. |
Pricing: | starts at $29 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Freshservice ServiceDesk review, Freshservice ServiceDesk pricing, Freshservice ServiceDesk alternatives |
ITQlick Score: | 74/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | IT Management -> Microsoft Azure review |
Company: | Microsoft |
Pricing: | starts at $29 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Microsoft Azure review, Microsoft Azure pricing, Microsoft Azure alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.