Shlomi Lavi /
Jan 25, 2023
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Bottom Line: Which is Better - FullStory or SAP ERP?
SAP ERP is more expensive to implement (TCO) than FullStory, and SAP ERP is rated higher (97/100) than FullStory (82/100). SAP ERP offers users more features (15) than FullStory (3).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. SAP
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? FullStory or SAP ERP?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and SAP ERP.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. SAP ERP price starts at $108 per user/month , When comparing SAP ERP to its competitors, the software is rated 10 - much higher than the average Customer Experience Management software cost.
Bottom line: SAP ERP is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. SAP ERP based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
SAP ERP: Accounts Payable, Accounts Receivable, Billing & Invoicing, Budgeting & Forecasting, Accounting Module.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, SAP ERP is a remedy that is best fit for large companies.