Compare Mhelpdesk and ManageEngine IT Asset - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or ManageEngine IT Asset?

Mhelpdesk is more expensive to implement (TCO) than ManageEngine IT Asset, and Mhelpdesk is rated higher (95/100) than ManageEngine IT Asset (81/100). Mhelpdesk offers users more features (15) than ManageEngine IT Asset (9).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. ManageEngine

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Who is more expensive? Mhelpdesk or ManageEngine IT Asset Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and ManageEngine IT Asset Management.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. ManageEngine IT Asset Management price starts at $795 per license , When comparing ManageEngine IT Asset Management to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Mhelpdesk is more expensive than ManageEngine IT Asset Management.

Which software includes more/better features?

We've compared Mhelpdesk Vs. ManageEngine IT Asset based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

ManageEngine IT Asset Management: Automatic Property Mapping, Cost Analysis, Maintenance Overview, Online Leasing, Online Rental Applications.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. ManageEngine IT AssetExplorer is perfect for companies of all sizes.