Shlomi Lavi /
Jan 09, 2023
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Bottom Line: Which is Better - NetSuite CRM or Nutshell?
NetSuite CRM is more expensive to implement (TCO) than Nutshell, and Nutshell is rated higher (96/100) than NetSuite CRM (89/100). NetSuite CRM offers users more features (13) than Nutshell (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Nutshell
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp.
And our vision for software doesn’t end with the web....
Who is more expensive? NetSuite CRM or Nutshell?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Nutshell.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Nutshell price starts at $19 per user/month , When comparing Nutshell to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Nutshell.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Nutshell based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Nutshell: We are still working to collect the list of features for Nutshell.
Target customer size
This CRM solution can cater to many businesses. Customers of the software include organizations of all sizes and a variety of types.