Shlomi Lavi /
Dec 20, 2022
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Bottom Line: Which is Better - ShoreTel or Business VoiceEdge?
Business VoiceEdge is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Business VoiceEdge (82/100). Business VoiceEdge offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Comcast Corporation
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Comcast Corporation: We get the needs of small businesses, because we were one too. We grew from a small startup with just 1,200 subscribers, taking notice of all the things a business needs for success, and today offer business solutions to over a million businesses like yours!
Who is more expensive? ShoreTel or Business VoiceEdge?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Business VoiceEdge.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Business VoiceEdge price starts at $64.99 per month , When comparing Business VoiceEdge to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of Business VoiceEdge.
Which software includes more/better features?
We've compared ShoreTel Vs. Business VoiceEdge based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Business VoiceEdge: IVR (Interactive Voice Response), IVR System, Outbound IVR, Call Center, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The software is a useful solution for businesses of all sizes and a variety of types.