Compare ShoreTel and Business VoiceEdge - May 2022

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Business VoiceEdge

ITQlick rating
(3/5)

starts at $64.99 per month

Business VoiceEdge is a cloud-based business VoIP solution for businesses of all sizes. It offers such services as voicemail support, call forwarding, music on hold, and others. The software was developed and l...

Categories: Business Phone Systems, Cloud PBX, IVR, PBX Phone Systems, SIP Clients.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Business VoiceEdge: 5 Features

IVR (Interactive Voice Response)
IVR System
Outbound IVR
Call Center
VoIP
Shlomi LaviShlomi Lavi / May 13, 2022

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Bottom Line: Which is Better - ShoreTel or Business VoiceEdge?

Business VoiceEdge is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Business VoiceEdge (82/100). Business VoiceEdge offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Comcast Corporation

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Comcast Corporation: We get the needs of small businesses, because we were one too. We grew from a small startup with just 1,200 subscribers, taking notice of all the things a business needs for success, and today offer business solutions to over a million businesses like yours!

Who is more expensive? ShoreTel or Business VoiceEdge?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Business VoiceEdge.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Business VoiceEdge price starts at $64.99 per month , When comparing Business VoiceEdge to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel cost is around the same cost of Business VoiceEdge.

Which software includes more/better features?

We've compared ShoreTel Vs. Business VoiceEdge based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Business VoiceEdge: IVR (Interactive Voice Response), IVR System, Outbound IVR, Call Center, VoIP.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The software is a useful solution for businesses of all sizes and a variety of types.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
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3/5
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82/100
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15
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Functionality
27

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.