Compare Smith and Brain - Apr 2022
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Bottom Line: Which is Better - Smith or Brain?
Brain is more expensive to implement (TCO) than Smith, and Smith is rated higher (88/100) than Brain (78/100). Smith offers users more features (7) than Brain (5). There is a clear winner in this case and it is Smith!
Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smith.ai Vs. BRN.ai
Smith.ai: Learn how Smith.ai can help your business. We will address your questions about Smith.ai phone receptionists, live chat, or both.
BRN.ai: We transfer your eCommerce Expertise in AICommerce Business for exponential scale.
Who is more expensive? Smith or Brain?
The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smith and Brain.
Smith price starts at $210 per month , On a scale between 1 to 10 Smith is rated 4, which is lower than the average cost of AI: Customer Support software. Brain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smith is rated 4, which is lower than the average cost of AI: Customer Support software.
Bottom line: Smith cost is around the same cost of Brain.
Which software includes more/better features?
We've compared Smith Vs. Brain based on some of the most important and required AI: Customer Support features.
Smith: Chat, Dashboard, Knowledge Base, Social Media, Workflow Rules & Management, eCommerce, Scheduling.
Brain: Customer Database, Customer Service, Sales Automation, Sales Reports, Customer Relationship Management.
Target customer size
Smith's typical customers include: Small, medium and large size businesses, and Brain's target customer size include: Small, medium and large size businesses.
Brain
Brain/BRN.ai is an artificial intelligence software that transforms e-commerce businesses into AIcommerce suite for sales maximization. The software ensures that consumers can reach your team via chats for enqu...
Compare PricingCompare specifications
Smith Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | AI: Customer Support -> Smith review |
Company: | Smith.ai |
Pricing: | starts at $210 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Smith review, Smith pricing, Smith alternatives |
Brain Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | AI: Customer Support -> Brain review |
Company: | BRN.ai |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Brain review, Brain pricing, Brain alternatives |
Compare features
Smith: 7 Features
Brain: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.