Compare USERSNAP and Airbrake - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - USERSNAP or Airbrake?

Airbrake is more expensive to implement (TCO) than USERSNAP, and USERSNAP is rated higher (90/100) than Airbrake (79/100).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Usersnap Vs. Airbrake

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Airbrake: Airbrake is the leading exception reporting service, currently providing error tracking for 50,000 applications with support for 18 programming languages. We let developers build better software by giving detailed reports of errors in applications. Giving you insight into the health of your application in production. We give detailed exception r...

Who is more expensive? USERSNAP or Airbrake?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USERSNAP and Airbrake.

USERSNAP price starts at $9 per 2 users/month , On a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. Airbrake price starts at $19 per month , When comparing Airbrake to its competitors, the software is rated 8 - higher than the average Issue Management software cost.

Bottom line: Airbrake is more expensive than USERSNAP.

Which software includes more/better features?

We've compared USERSNAP Vs. Airbrake based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

Airbrake: We are still working to collect the list of features for Airbrake.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. The typical customers who benefit from using Airbrake are those belonging to small to medium-sized business as well as large enterprises that are mainly in the field of software and mobile application repair.