USERSNAP Review

Shlomi Lavi / updated: Jul 22, 2020

What is USERSNAP Used For?

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Average Rating -

The rating of USERSNAP is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking.

Features

Usersnap helps users by giving reports about the bugs where they appear in the uses’ browser, provide feedback on design drafts and website prototypes, can be integrated seamlessly in existing workflows, minimize the time spent on communication, and integrates with a wide range of bug trackers, with project management tools, with customer care tools.

It also receive meta-information with every screenshot. It will work in every major browser. There is no need to install any browser plugin and it comes with customizable feedback widget.

Competitors & Alternatives

The potential alternatives to consider for Usersnap can be FogBugz, JIRA Software, Intellect, Helprace, HappyFox, Scorebuddy, Intelex, VelocityEHS, Raygun, Rollbar and Spiratest.

USERSNAP Pricing Information

The cost of license starting from $8 per user/month. The experts at ITQlick has reviewed USERSNAP pricing and gave the software a total cost of ownership (TCO) rating of 5.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching USERSNAP in action

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USERSNAP Categories

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Specifications

Company:	Usersnap
Address:	United states
Website:	https://usersnap.com/
Customers:	Small business, Medium business
Business Area:	Cross Business Areas
Platforms:	Desktop
Operating Systems:	Mac OS, Windows, Linux

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