USERSNAP Review

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Last updated: Jul 22, 2020

USERSNAP Review

ITQlick rating
(5/5)

Starting from $8 per user/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

  • Categories :

    • Bug Tracking

Shlomi Lavi / updated: Jul 22, 2020

What is USERSNAP Used For?

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Average Rating -

The rating of USERSNAP is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking.

Features

Usersnap helps users by giving reports about the bugs where they appear in the uses’ browser, provide feedback on design drafts and website prototypes, can be integrated seamlessly in existing workflows, minimize the time spent on communication, and integrates with a wide range of bug trackers, with project management tools, with customer care tools.

It also receive meta-information with every screenshot. It will work in every major browser. There is no need to install any browser plugin and it comes with customizable feedback widget.

Competitors & Alternatives

The potential alternatives to consider for Usersnap can be FogBugz, JIRA Software, Intellect, Helprace, HappyFox, Scorebuddy, Intelex, VelocityEHS, Raygun, Rollbar and Spiratest.

USERSNAP Pricing Information

The cost of license starting from $8 per user/month. The experts at ITQlick has reviewed USERSNAP pricing and gave the software a total cost of ownership (TCO) rating of 5.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching USERSNAP in action

USERSNAP Categories

Bug Tracking

Specifications

Company:
Address: United states
Website:https://usersnap.com/
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

USERSNAP Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
USERSNAP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$8 per user/month
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
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6.8/10
License pricing license pricing (if provided by the software vendor)
$4,995 per license
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9
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2.2/10
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3/10
License pricing license pricing (if provided by the software vendor)
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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6/10
License pricing license pricing (if provided by the software vendor)
$9 per month
Hosting
On premise and Cloud
Functionality score
18
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