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old phoneBusiness phone systems are imperative to the functioning of a business, enabling you to send your message across to customers and clients and to hear them out loud and clear. A central phone system acts as a direct link and doorway to your business for customers and prospects. With the maturity of Voice over Internet Protocol (VoIP) communication, an increasing number of businesses are jumping on the bandwagon of VoIP, ditching conventional landlines, to enhance collaboration, engagement, and interaction with customers, clients, and employees.

As a small business, you can leverage the power of a cloud-based phone system to present a unified face to your audience and enhance customer satisfaction, thus driving sales and repeat business. Picking the right business phone solution for small business remains a critical decision, as it is a potential revenue generator and connects you to customers.

Never Miss A Call With Affordable Business Phone Solutions

VoIP allows you to have greater control over things you can do with calls while providing detailed analytics on your employee calls. With an array of intuitive features, such as instant messaging, unified messaging, conference calling, and video messaging, VoIP boosts productivity by simplifying communication tools and making your voice and data networks more secure.

 

RingCentral

A perfect phone solution for businesses with mobile employees, RingCentral is full of advanced features, though the interface, with its next and back buttons, can be a little confusing for first-time users. But once you get the hang of it, operating the system is a breeze then. This affordable business phone system provides an all-inclusive cloud communications solution for small businesses. Easy to setup and manage, this intuitive phone system is highly appreciated for its flexible answering rules, unparalleled functionality, and reliability. With just $24.99 per month, you can see how cloud technology brings a revolution in the way you communicate with clients and customers. Some routers may require little more effort on your part to enable port triggering. In order to get a seamless user experience, it is better to have an Internet speed of at least 90Kbps.

Features

  • Departments with call queues
  • Dial-by-name directory
  • Advanced call forwarding
  • Mobile apps for iPad, iPhone
  • Auto-receptionist
  • Unlimited conferencing and business SMS

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Grasshopper

With a tagline “turn the world into your office,” Grasshopper is a comprehensive communications system that comes at a highly affordable price for those looking for a basic, usage based system, with plans starting at $12 per month.

The intuitive VoIP system is easy to set up and use, allowing you to receive calls, faxes, voicemails anywhere. It’s as easy as picking a toll free number for your business and adding employees and departments as your business expands. However, be prepared to pay the highest per minute rate. Not only this, the service charges the highest fee for transferring 800 or more local numbers, without offering the facility of outbound Internet faxing.

Features

  • Toll free number
  • Name directory
  • Custom main greeting
  • Conference calling
  • Unlimited call handling
  • Voicemail and fax to email
  • Call forwarding/screening

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Ooma Office

As the only phone system designed for startups and small businesses, Ooma Office is a breeze to set up, requiring no wiring or phones. The ease of installation & use and affordable pricing makes this VoIP system a viable option for small businesses to present themselves in a professional manner, which makes it the number one preference for readers of PCMag. You can get this smart VoIP for as low as $19.98 a month. However, you will need to have your own conventional handsets and a broadband Internet service as well as your own mic and recording software to record your own personal messages to greet callers. The service allows you to upload on-hold music in an MP3 or WAV file format, but the file size is limited to a modest 5MB.

Features

  • High speed internet connection
  • Scalable to meet your growing business needs
  • Extension dialing
  • Virtual receptionist
  • Voicemail
  • Call log
  • Call transfer

Nextiva

If reliability is your first priority, look no further than Nextiva as an affordable yet highly reliable business phone solution that enjoys a historic uptime of 99.999 percent in the previous year. The feature-rich cloud communication system is unarguably the best phone solution for call centers for its mobility and flexibility that can facilitate the task of handling customer calls promptly, efficiently, and without a glitch. With plans starting from as low as $8.95 per month, Nextiva is the ultimate unified communications platform to keep you connected on the go.

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If you don’t speak over the phone much, this service isn’t the best option for you, with no pay-per-minute plans. Further, Nextiva is not the best service for businesses that want a quick setup that can be used on a desktop or mobile phones. Businesses requiring conference calling, mobile app, and call queuing features cannot do with basic plans and must take a higher-tier plan.

Features

  • Reduce phone service costs
  • VoIP system designed for small, large businesses
  • Enterprise class hosted cloud phone infrastructure
  • No contracts or hidden fee

Assess your business needs and budget and pick any of the aforementioned business phone solutions for small business and bring a transformation in the way you do business!

At ITQlick, our experts have tried and tested these systems and can guide you through the entire process of finding the best and most affordable business phone system for you.

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