Shlomi Lavi / Jun 03, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
eVoice is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than eVoice (90/100). eVoice offers users more features (9) than ConnectWise ScreenConnect (5).
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and eVoice.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. eVoice price starts at $7.50 per user/month , When comparing eVoice to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: eVoice is more expensive than ConnectWise ScreenConnect.
We've compared ConnectWise ScreenConnect Vs. eVoice based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center.
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and eVoice's target customer size include: Small businesses and start ups.
starts at $27 per user/month
ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...
Compare Pricingstarts at $7.50 per user/month
eVoice is a call center software designed to manage communications remotely. With the software, businesses can speak directly to colleagues & customers on their terms, using channels such as text, phone calls, ...
Compare Pricing| ITQlick Score: | 94/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Remote Support -> ConnectWise ScreenConnect review |
| Company: | ConnectWise |
| Pricing: | starts at $27 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ConnectWise ScreenConnect review, ConnectWise ScreenConnect pricing, ConnectWise ScreenConnect alternatives |
| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | VoIP -> eVoice review |
| Company: | j2 Global |
| Pricing: | starts at $7.50 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Mobile, Cloud |
| Links: | eVoice review, eVoice pricing, eVoice alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.