Compare InMoment Employee Engagement and Flex Surveys - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - InMoment Employee Engagement or Flex Surveys?

InMoment Employee Engagement is more expensive to implement (TCO) than Flex Surveys, and Flex Surveys is rated higher (92/100) than InMoment Employee Engagement (84/100).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InMoment Vs. Flex Surveys

InMoment: InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer and employee data to inform better business decisions, and create high-value relationships. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as str...

Flex Surveys: We outsource the intricate & time consuming aspects of engagement surveys and have your internal staff focus on the critical tasks of analyzing results and implementing action plans. Our process allows clients to ‘insource’ employee engagement surveys, thereby providing the advantages of using a leading edge survey & reporting platform, while benef...

Who is more expensive? InMoment Employee Engagement or Flex Surveys?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InMoment Employee Engagement and Flex Surveys.

InMoment Employee Engagement accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InMoment Employee Engagement is rated 6, which is similar to the average cost of Customer Experience Management software. Flex Surveys price starts at $2,500 per license , When comparing Flex Surveys to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.

Bottom line: InMoment Employee Engagement is more expensive than Flex Surveys.

Which software includes more/better features?

We've compared InMoment Employee Engagement Vs. Flex Surveys based on some of the most important and required Customer Experience Management features.

InMoment Employee Engagement: We are still working to collect the list of features for InMoment Employee Engagement.

Flex Surveys: We are still working to collect the list of features for Flex Surveys.

Target customer size

InMoment Employee Engagement's typical customers include: Small, medium and large size businesses, and Flex Surveys's target customer size include: SMBs.