Shlomi Lavi /
Nov 29, 2022
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Bottom Line: Which is Better - Puzzel or Cisco WebEx Support Center?
Cisco WebEx Support Center is more expensive to implement (TCO) than Puzzel, and Cisco WebEx Support Center is rated higher (85/100) than Puzzel (62/100). Both tools offer the same amount of features.
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Logicalware Vs. WebEx
Logicalware: At Logicalware, your customers mean as much to us as they do to you, after all, it’s what we do. We help companies serve their customers better by providing tools to do this in the most effective and efficient way possible.
Based in Edinburgh, Scotland, Logicalware is a young, dynamic company providing customer service support to a range of compan...
WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise.
We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...
Who is more expensive? Puzzel or Cisco WebEx Support Center?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Puzzel and Cisco WebEx Support Center.
Puzzel price starts at $59 per user/month , On a scale between 1 to 10 Logicalware is rated 2, which is much lower than the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Cisco WebEx Support Center is more expensive than Puzzel.
Which software includes more/better features?
We've compared Puzzel Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.
Puzzel: Data Import/Export, Basic Reports, Online Customer Support.
Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Mostly the deployment of Puzzel has been found in small and medium businesses. and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.