RingCentral Review - why 4.5 stars?

Connect First Review
ITQlick Score: 70/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Call Center -> RingCentral review
Ranking:Ranked 107 out of 240 Call Center systems
Company: Connect First
Pricing: starts at $20 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: RingCentral pricing, RingCentral alternatives
Shlomi LaviShlomi Lavi / updated: Nov 08, 2022

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What is RingCentral?

RingCentral is a leading cloud-based Call Center software, it is designed to support small and medium size call centers. RingCentral received a rating of 4.5 from ITQlick team. The software cost is considered average (3/5) when compared to other solutions in their category.

Average Rating

The rating of RingCentral is 4.5 stars out of 5 and the total score is 70 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Typical Customers

The typical customers include the following business size: SMBs


List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking
Campaign Management
Chat
Voice Recognition

List of features

Chat
Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.