Crestel Products of Elitecore Review - why 4.7 stars?

Crestel Review
ITQlick Score: 92/100
ITQlick Rating: (4.7/5)
Pricing: 7/10 - high cost
Category: Billing & Provisioning -> Crestel Products of Elitecore
Ranking:Ranked 1 out of 9 Billing & Provisioning systems
Company: Crestel Convergent Billing
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Crestel Products of Elitecore pricing, Crestel Products of Elitecore alternatives

Shlomi LaviShlomi Lavi / updated: May 23, 2022

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What is Crestel Products of Elitecore and its features?

Crestel is a cloud-based billing and provisioning system for video and voices services over wireline and wireless network to manage and profit from media, application, and communication services. Crestel has all the necessary features for billing and invoicing, such as customized billing, VoIP, billing & invoicing, revenue leakage prevention, multiservice world, and analytics.

The integrated analytics features help organizations offer personalized products to their customers. Moreover, the modular architecture of Crestel is highly scalable. Hence, as your business grows, Crestel can meet the needs of the business. With post-paid convergent charging, businesses can now launch their products faster than ever.

Crestel also offers an on-premises Desktop version for invoicing and billing. The target user size of Crestel is small, medium, and large-sized organizations. The scalability of Crestel makes it a perfect fit for changing organization sizes. Crestel is owned by Sterlite Technologies, which was founded in the year 1988.

Sterlite Technologies is a global leader in providing end-to-end data network solutions. The company headquarter is located in Pune, India. The overall employee base of Crestel is around 5000 employees, making it a reasonably large organization.

What is Crestel Products of Elitecore rating?

The rating of Crestel Products of Elitecore is 4.7 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Crestel Products of Elitecore?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, Crestel Products of Elitecore makes it fairly easy to use. This product is user friendly and intuitive.

Is Crestel Products of Elitecore cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Crestel Products of Elitecore can't be accessed on mobile, you would need to access it from your computer.

Is Crestel Products of Elitecore the best Billing & Provisioning system?

Crestel Products of Elitecore is ranked 1 out of 9 software in their category (Billing & Provisioning systems).

What are Crestel Products of Elitecore's pros? (3 Pros)

  • It offers customization for your billing and invoicing needs
  • The VoIP makes it easier for you to offer video services
  • Crestel is scalable. Hence, you can scale it as per your business needs

What are Crestel Products of Elitecore's cons? (2 cons)

  • There is no multi-currency support
  • The user interface needs improvement for easy access

Who are their main alternatives?

With changing business natures and industry, it is essential to note that not all organizations have the same requirements. Hence, to make the right decision, it is necessary to compare and analyze various software solutions and then select the one that fits well with the requirements. The three tough competitors of Crestel are Webgility, OneBill, and Billsby.
  • Functionality: Webgility is a cloud-based billing and invoicing tool for eCommerce order and inventory management. Webgility offers necessary features for complete invoicing and billing of various business aspects. It offers accounting automation, eCommerce integrations, inventory management, order management, and commerce analytics. Webgility offers three different products that can help you select the one that best fits your business needs. As compared to Crestel, Webgility offers a wide range of features.

    However, the target industry and domain of the product are quite different. Webgiltiy is for eCommerce businesses, whereas Crestel is for video and voice services. OneBill is a cloud-based billing and invoicing software supporting various billing options, including one-time billing, usage-based billing, recurring billing, dynamic billing, and hybrid billing.

    In addition, with customized billing, you can add discounts, taxes, and run-time charges. It further offers features such as real-time provisioning workflows, automated CPQ processes, channel partners, taxation & accounting streamline, and agent commission handling. In comparison to Crestel, OneBill offers a wide range of features. However, unlike Crestel, OneBill fits well with all industries.

    Billsby is a cloud-based invoicing and billing tool for subscription and SaaS-based businesses. It offers features such as automated billing, multi-currency support, invoice management, reporting & statistics, and API support. You can also integrate Billsby with other tools for a fully automated billing invoicing system, which is not possible using Crestel.
  • Pricing: The cost of Webgility is around $39 per month. It also offers a free trial to help organizations know if it meets their expectations. Whereas the cost of Billsby is approximately $35 per month, and it also offers a free trial. However, the price of OneBill is $349 per month with no free trial. Based on the pricing, Webgility and Billsby both fit well into the budget of small organizations.
  • Support: Crestel offers support in the form of blogs, newsletters, and webinars. However, Websgility offers support in the form of a help center, where users can submit their queries through an online form. Unfortunately, there is no live support or documentation for quick access. Whereas Billsby and OneBill offer complete support in the form of documentation, blog, and live support. They also have newsletters and webinars for customer support.

What is the cost of Crestel Products of Elitecore?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Crestel Products of Elitecore

What should you ask Crestel Convergent Billing during a demo session? (65 questions)

Schedule a demo with Crestel Products of Elitecore and access 65 must ask questions for the vendor while watching Crestel Products of Elitecore in action. Visit the vendor's website here.

Where Crestel Products of Elitecore is used?

Crestel fits well for organizations working in advertising and marketing agencies. However, organizations focusing on communications via voice and video calls can also benefit from Crestel. Crestel offers a vast range of features, including automated processes, making billing and invoicing hassle-free. However, nothing can be said on the pricing basis as there is no information provided by the vendor. Crestel is highly scalable. Therefore, you do not need to worry about changing company requirements.

List of categories

Billing & Invoicing

List of features

Data Import/Export
Basic Reports
Online Customer Support

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.