Epicor Manufacturing Review - why 3.7 stars?

Shlomi Lavi / updated: Feb 28, 2022

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What is Epicor Manufacturing?

EPICOR is a fully integrated web based ERP solution for small and large businesses. The software package is delivered as hosted or cloud-based service.

The company was founded in 1972 and its headquarters are located at Austin, Texas. The current president and CEO of the company is Joseph L. Cowan. The modular based software uses Service Oriented Architecture (SOA) which means that the customers can choose to purchase only the selected modules of the software without having to pay for the complete package.

Who is it best for?

The modular nature of the software makes it suitable for all kinds of businesses, including new startups. The company has a worldwide reach with offices around the world and services offered in over 30 languages. Software services are currently being provided to over 20,000 customers in over 150 countries. Some of the notable clients of EPICOR ERP are Wild Planet Toys, Energizer and Bry-Tech Distributers.

Main features and functionalities

EPICOR seeks to integrate all the data and processes of an organization into one streamlined solution to maximize the growth. Important features working towards the optimization of business operations include enterprise performance management, customer relationship management, business intelligence and supply chain management. A specific feature set is available under each module working for a specialized task. For instance, salient features under the module of financial management include general ledger, financial management overview, tax connect, global engines and asset management.

What is the actual cost?

The cost of license starts at $400 per month. ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Epicor Manufacturing.

Pros

• The CRM features of EPICOR allow you to keep all the customer information in one place for the benefit of marketing and sales team.
• You can keep track of performance indicators by creating and keeping reports in a centralized dashboard.
• The HR features of EPICOR allow you to keep a centralized record of attendance, payroll and training schedules.
• Modular nature of the software allows users to purchase and use specific parts without having to purchase the complete package.
• Modular nature of the software allows users to purchase and use specific parts without having to purchase the complete package.

Cons

• EPICOR does not facilitate the procurement needs so you would need to purchase another solution for the procurement department.
• For small business purposes, some parts of the system need to be customized which requires thorough employee training.
• The payback is not immediate in terms of cost saving which can be a drain on the budget of a small business.
• EPICOR ERP does not have support for .Net platform which makes its scope limited.
• The customer has limited control over the timing of the upgrades, particularly in a multi-tenant environment.

How it stacks up?

Access a head to head analysis of Epicor Manufacturing vs alternative software solutions.

Frequently Asked Questions (FAQs)