IBM BPM Review - why 3.4 stars?

Shlomi Lavi / updated: Sep 30, 2022

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What is IBM BPM?

IBM Business Process Manager is a business process management solution that can help users with the optimization, execution and design of business processes. The software can go up and running in a very short time and provides a highly integrated environment for users.

IBM, the company behind this business process management solution, is a global innovation and technology company. The Armonk, New York based company has served clients in 170 countries so far and over 400,000 employees are currently working for them.

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Who is it best for?

IBM Business Process Manager is perfect for midsized companies and large and multinational enterprises. Banking, healthcare, electronics, government, automotive, retail, insurance and other similar industries can use this software. SunTrust Banks, Citigroup and Concord Hospital are some of the clients of IBM Business Process Manager.

Main features and functionalities

IBM Business Process Manager comes with third party platform integration support, workflow optimization, real-time collaboration, BPM mobile capability and full visibility features. The software is perfect for handling both complex and simple approval workflows. The software can help users to automate, measure and standardize business processes. It can increase the productivity of knowledge workers by offering intelligent process automation and ad-hoc activity supported features.

The solution offers built-in support for case handling and business process based on IBM Enterprise Content Management, Business Process Management technologies for advanced edition users. The software can be also used for storing process assets which can be reused for other designs. All the processes of IBM Business Process Manager can be deployed to new installations easily and users will have complete control and visibility over the process activities.

What is the actual cost?

The cost of license starts at $600 per license. ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for IBM BPM. You can also find here pricing information from IBM BPM's website.

Pros

• IBM Business Process Manager offers Software as a Service deployment option for users that doesn’t require additional hardware
• IBM Business Process Manager provides complete visibility over all the process activities
• The technical support of IBM Business Process Manager offers ticket based support and support portal
• The business process management solution supports integration with a wide range of third party platforms
• The business process management platform supports saving and reusing process assets for users

Cons

• IBM Business Process Manager’s process designer IDE works very slowly according to some users
• IBM Business Process Manager doesn’t offer on-premise deployment option which can be a problem for some users
• Complex user interfaces developed using IBM Business Process Manager can be difficult to implement
• The business process management solution doesn’t offer any way to peek into BLOB process data
• A complete order cycle of this business process management platform can take two weeks sometimes which can be a problem for some users

How it stacks up?

Access a head to head analysis of IBM BPM vs alternative software solutions.

Frequently Asked Questions (FAQs)