IBM BPM Review - why 3.4 stars?

IBM Business Process Management Review
ITQlick Score: 80/100
ITQlick Rating: (3.4/5)
Pricing: 4.8/10 - average cost
Category: Business Process Management (BPM) -> IBM BPM
Ranking:Ranked 9 out of 31 Business Process Management (BPM) systems
Company: IBM
Pricing: starts at $600 per license
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: IBM BPM pricing, IBM BPM alternatives

Shlomi LaviShlomi Lavi / updated: Sep 05, 2020

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What is IBM BPM?

IBM Business Process Manager is a business process management solution that can help users with the optimization, execution and design of business processes. The software can go up and running in a very short time and provides a highly integrated environment for users.

IBM, the company behind this business process management solution, is a global innovation and technology company. The Armonk, New York based company has served clients in 170 countries so far and over 400,000 employees are currently working for them.

What is IBM BPM rating? ()

The rating of IBM BPM is 3.4 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are IBM BPM's typical customers?

IBM Business Process Manager is perfect for midsized companies and large and multinational enterprises. Banking, healthcare, electronics, government, automotive, retail, insurance and other similar industries can use this software. SunTrust Banks, Citigroup and Concord Hospital are some of the clients of IBM Business Process Manager.

Is IBM BPM the best Business Process Management (BPM)?

IBM BPM is ranked 9 out of 31 software in their category (Business Process Management (BPM) systems).

What are their main features and functionalities?

IBM Business Process Manager comes with third party platform integration support, workflow optimization, real-time collaboration, BPM mobile capability and full visibility features. The software is perfect for handling both complex and simple approval workflows. The software can help users to automate, measure and standardize business processes. It can increase the productivity of knowledge workers by offering intelligent process automation and ad-hoc activity supported features.

The solution offers built-in support for case handling and business process based on IBM Enterprise Content Management, Business Process Management technologies for advanced edition users. The software can be also used for storing process assets which can be reused for other designs. All the processes of IBM Business Process Manager can be deployed to new installations easily and users will have complete control and visibility over the process activities.

What are IBM BPM's pros? (5 Pros)

  • IBM Business Process Manager offers Software as a Service deployment option for users that doesn’t require additional hardware
  • IBM Business Process Manager provides complete visibility over all the process activities
  • The technical support of IBM Business Process Manager offers ticket based support and support portal
  • The business process management solution supports integration with a wide range of third party platforms
  • The business process management platform supports saving and reusing process assets for users

What are IBM BPM's cons? (2 cons)

  • IBM Business Process Manager’s process designer IDE works very slowly according to some users
  • IBM Business Process Manager doesn’t offer on-premise deployment option which can be a problem for some users

Who are their main alternatives?

ActiveMatrix BPM and Pega BPM are the competitors of IBM Business Process Manager. ActiveMatrix BPM comes with process routing suggestions, process workflow creating, visual analytics, mobile client and user page flow support features. However, the software doesn’t offer PaaS or SaaS deployment option.

Pega BPM is another popular business process management solution with work process automation, campaign progress monitoring, correction action suggestions, multiple channel support and visual models and metaphors generating features. However, the software doesn’t offer process simulation feature.

What is the cost of IBM BPM?

The cost of license starts at $600 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for IBM BPM

What should you ask IBM during a demo session? (65 questions)

Schedule a demo with IBM BPM and access 65 must ask questions for the vendor while watching IBM BPM in action.

IBM BPM's list of categories:

Business Process

IBM BPM's list of features:

Data Import/Export
Basic Reports
Online Customer Support

IBM BPM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
IBM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$600 per license
Functionality
4
Review
Compare
Savvion
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$49 per license
Functionality
4
QPR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$464 per license
Functionality
6
Review
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Bosch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
Review
Compare
bpm’online
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$35 per user/month
Functionality
3
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.