Infor SyteLine Review - why 4 stars?

Shlomi Lavi / updated: Aug 23, 2022

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What is Infor SyteLine?

Infor SyteLine Cloudsuite industrial (SyteLine) software is a cloud-based enterprise resource planning (ERP) solution designed specifically for make-to-stock, engineer-to-order, make-to-order, and mixed-mode manufacturers. The solution can either be deployed as on-premise or cloud-based.

It enables the user to monitor the manufacturing processes from the beginning to the end including order entry, financials, market service, and analytics. It supports advanced scheduling and planning, materials & inventory management, product configuration, customer relationship management, as well as role-based dashboards and analytics.

The solution is both for process and discrete manufacturers such as collaboration, predictive analytics, integration options, and lean production tools. The supported Operating System(s) includes a Web browser (OS agnostic), Windows 10, and Windows 8.

Who is it best for?

InforSyteLine is designed for the manufacturing industry and supports a variety of sectors that include metal fabrication, industrial equipment & machinery, high technology and electronics to name a few. The product is scalable for any size of business and is offered as an on premise and cloud based solution with both hosted and SaaS delivery options, which provides flexibility based on a manufacturer requirements.

The product is suited for manufacturers that need to improve productivity through the effective management of complex supply chains, so that companies can respond faster to change, reduce excess inventory & costs, while delivering products to customers on time. Infor SyteLine in this way can match a manufacturer key requirement which is to get its products to market quicker, while ensuring it has the right products to meet customer demand.

Infor SyteLine also supports the full manufacturing cycle from selling to sourcing to production and ultimately fulfilment. In this way it is suited for manufacturers requiring visibility across their entire manufacturing operations, as well as the incorporation of manufacturing best practices and highly efficient process flows. Due to this Infor SyteLine requires less customization, shorter implementation time, and less maintenance which means the company can see a faster Return on Investment (ROI) over the long term.

Customers for Infor SyteLine include Aggreko, Ferrari, Scandinavian Airlines System, Zodiac Aerospace, Sypris Electronics and Reynolds Catering Supplies.

Main features and functionalities

Infor SyteLine supports Mixed Mode manufacturing and complex product configurations. In addition its core modules include Customer Sales management for the full sales cycle, as well as a Financials module that includes Accounts Receivables & Payables, Fixed Assets, General Ledger and Payroll. There is also a Materials & Inventory management module which supports estimations & quotations, material tracking, Fedex & UPS integrations for shipment, enhanced inventory picking & packing, and container & consigned inventory support. In addition Infor SyteLine includes customer & supplier portals so that they can access the application for orders, status & updates as well as fulfillment.

The Advanced Planning & Scheduling module includes improved forecasting so that inventory levels can be reduced but at the same time ensuring that product shortages are minimized. Plus manufacturers can ensure that they can get their products to market quicker while also ensuring that their orders are delivered in full and on time. Infor SyteLine also supports user driven customization of the product which includes definition of processes & workflows to match business requirements without the need of any IT support.

In addition there is support for mobile device access of the application to handle warehouse logistics as well as advanced Business Intelligence tools for detailed analytics of performance & operations. The product also has access to Infor Ming.le which provides a social collaboration platform for business process improvement. Finally the product is a global solution which includes support for multiple languages and currencies.

What is the actual cost?

The cost of license starts at $150 per user/month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infor SyteLine. You can also find here pricing information from Infor SyteLine's website.

Pros

• Infor SyteLine is a powerful business performance management solution with excellent customization features
• The software is generally easy to use
• Infor SyteLine has a resource-heavy e-learning program for small and midsize businesses
• Infor SyteLine supports user driven customization of the product
• The product includes social collaboration tools

Cons

• The cloud-based version of SyteLine sometimes suffers operational deficiencies
• User access control features are limited on the platform
• Infor SyteLine is offered as a full featured product and does not provide different versions scaled to varying business requirements
• The solution does not support lean manufacturing techniques & optimization strategies
• Process & Discrete manufacturing is not supported by Infor SyteLine

How it stacks up?

Access a head to head analysis of Infor SyteLine vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Infor SyteLine right for you or your business?

Infor SyteLine is a business performance management and enterprise resource planning solution for small, midsize, and large-scale organizations. The software targets businesses across various industries, including automotive, food & beverage, high tech, aerospace & defense, etc. Notable clients that use SyteLine include Eldorado Packaging and Work Sharp Sharpeners.