Infor SyteLine Review - why 4 stars?

Infor SyteLine Review
ITQlick Score: 86/100
ITQlick Rating: (4/5)
Pricing: 2.6/10 - low cost
Category: Business performance management -> Infor SyteLine
Ranking:Ranked 4 out of 46 Business performance management systems
Company: Infor Global Solutions
Pricing: starts at $150 per user/month
Typical customers: Start up, Small business, Medium business
Platforms: Desktop, Cloud
Links: Infor SyteLine pricing, Infor SyteLine alternatives

Shlomi LaviShlomi Lavi / updated: Apr 12, 2022

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What is Infor SyteLine?

Infor SyteLine Cloudsuite industrial (SyteLine) software is a cloud-based enterprise resource planning (ERP) solution designed specifically for make-to-stock, engineer-to-order, make-to-order, and mixed-mode manufacturers. The solution can either be deployed as on-premise or cloud-based.

It enables the user to monitor the manufacturing processes from the beginning to the end including order entry, financials, market service, and analytics. It supports advanced scheduling and planning, materials & inventory management, product configuration, customer relationship management, as well as role-based dashboards and analytics.

The solution is both for process and discrete manufacturers such as collaboration, predictive analytics, integration options, and lean production tools. The supported Operating System(s) includes a Web browser (OS agnostic), Windows 10, and Windows 8.

What is Infor SyteLine rating?

The rating of Infor SyteLine is 4 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Infor SyteLine?

InforSyteLine is designed for the manufacturing industry and supports a variety of sectors that include metal fabrication, industrial equipment & machinery, high technology and electronics to name a few. The product is scalable for any size of business and is offered as an on premise and cloud based solution with both hosted and SaaS delivery options, which provides flexibility based on a manufacturer’s requirements.

The product is suited for manufacturers that need to improve productivity through the effective management of complex supply chains, so that companies can respond faster to change, reduce excess inventory & costs, while delivering products to customers on time. Infor SyteLine in this way can match a manufacturer’s key requirement which is to get its products to market quicker, while ensuring it has the right products to meet customer demand.

Infor SyteLine also supports the full manufacturing cycle from selling to sourcing to production and ultimately fulfilment. In this way it is suited for manufacturers requiring visibility across their entire manufacturing operations, as well as the incorporation of manufacturing best practices and highly efficient process flows. Due to this Infor SyteLine requires less customization, shorter implementation time, and less maintenance which means the company can see a faster Return on Investment (ROI) over the long term.

Customers for Infor SyteLine include Aggreko, Ferrari, Scandinavian Airlines System, Zodiac Aerospace, Sypris Electronics and Reynolds Catering Supplies.

Is Infor SyteLine the best Business performance management system?

Infor SyteLine is ranked 4 out of 46 software in their category (Business performance management systems).

What are their main features and functionalities?

Infor SyteLine supports Mixed Mode manufacturing and complex product configurations. In addition its core modules include Customer Sales management for the full sales cycle, as well as a Financials module that includes Accounts Receivables & Payables, Fixed Assets, General Ledger and Payroll. There is also a Materials & Inventory management module which supports estimations & quotations, material tracking, Fedex & UPS integrations for shipment, enhanced inventory picking & packing, and container & consigned inventory support. In addition Infor SyteLine includes customer & supplier portals so that they can access the application for orders, status & updates as well as fulfillment.

The Advanced Planning & Scheduling module includes improved forecasting so that inventory levels can be reduced but at the same time ensuring that product shortages are minimized. Plus manufacturers can ensure that they can get their products to market quicker while also ensuring that their orders are delivered in full and on time. Infor SyteLine also supports user driven customization of the product which includes definition of processes & workflows to match business requirements without the need of any IT support.

In addition there is support for mobile device access of the application to handle warehouse logistics as well as advanced Business Intelligence tools for detailed analytics of performance & operations. The product also has access to Infor Ming.le which provides a social collaboration platform for business process improvement. Finally the product is a global solution which includes support for multiple languages and currencies.

What are Infor SyteLine's pros? (5 Pros)

  • Infor SyteLine is offered as an on premise and cloud based solution with both hosted and SaaS delivery options
  • Mobile device access of the application is supported by Infor SyteLine
  • Advanced Business Intelligence & Analytics are included in the product
  • Infor SyteLine supports user driven customization of the product
  • The product includes social collaboration tools

What are Infor SyteLine's cons? (5 cons)

  • Infor SyteLine does not offer a free trial or guarantee period for its product
  • The product does not include Human Resources & CRM modules
  • Infor SyteLine is offered as a full featured product and does not provide different versions scaled to varying business requirements
  • The solution does not support lean manufacturing techniques & optimization strategies
  • Process & Discrete manufacturing is not supported by Infor SyteLine

Who are their main alternatives?

The two main competitors of Infor SyteLine include Priority and OptiPro ERP. Priority is a cloud-based enterprise resource Planning (ERP) solution just as Infor SyteLine. Infor SyteLine is a product of Infor which was developed in 2002 and based in the United States whereas Priority is a product of Priority Software which was developed in 1986 and based in Israel.

Infor SyteLine offers support online, during the business hours and via a 24/7 live rep and contrarily Priority offers support during the business hours. Infor SyteLine offers training via documentation and in person and on the other hand Priority offers training via documentation, webinars, live online and in-person.

Both OptiPro ERP and Infor SyteLine are cloud-based enterprise resource planning solution. Opti Pro ERP is a product of OptiPro ERP which began in 1983 and based in the United States, but Infor SyteLine is a product of Infor which was developed in 2002 and based in the United States.

Infor SyteLine offers support online, during the business hours and via a 24/7 live rep and in comparison OptiPro ERP offers support only during the business hours. OptiPro ERP offers training via live online and in-person whereas Infor SyteLine offers training via documentation and in person.

What is the cost of Infor SyteLine?

The cost of license starts at $150 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Infor SyteLine. You can also find here pricing information from Infor SyteLine's website.

What should you ask Infor Global Solutions during a demo session? (65 questions)

Schedule a demo with Infor SyteLine and access 65 must ask questions for the vendor while watching Infor SyteLine in action. Visit the vendor's website here.

Where Infor SyteLine is used?

Infor Syteline is ideal for or both discrete and process markets. It caters to different industries including Metal/plastic fabricators, medical device, machinery/equipment, automotive, electronics, aerospace/defense, furniture, food/beverage, windows/doors, paint/coatings, distributors and 2 tier ERP support.

List of categories

Accounting & Finance
Fixed Asset Management
Product Lifecycle Management
Manufacturing (MRP / MES) Module
Manufacturing Inventory
Aerospace Manufacturing
Capacity Planning
Discrete Manufacturing
Electronics Manufacturing
Engineer-to-Order Manufacturing

List of features

Advanced Shipment Notification
Inventory Management
Order Processing Management
Supplier Management
Supply Chain Analytics
Supply Chain Monitoring
Supply Chain Planning
Warehouse Management
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Supply Chain Management Module

Infor SyteLine Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.