Infor SyteLine Review - why 4 stars?

Shlomi LaviShlomi Lavi / updated: Aug 13, 2020

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What is Infor SyteLine?

Main category: Business performance management

Infor SyteLine Cloudsuite industrial (SyteLine) software is a cloud-based enterprise resource planning (ERP) solution designed specifically for make-to-stock, engineer-to-order, make-to-order, and mixed-mode manufacturers. The solution can either be deployed as on-premise or cloud-based.

It enables the user to monitor the manufacturing processes from the beginning to the end including order entry, financials, market service, and analytics. It supports advanced scheduling and planning, materials & inventory management, product configuration, customer relationship management, as well as role-based dashboards and analytics.

The solution is both for process and discrete manufacturers such as collaboration, predictive analytics, integration options, and lean production tools. The supported Operating System(s) includes a Web browser (OS agnostic), Windows 10, and Windows 8.

Infor SyteLine rating -

The rating of Infor SyteLine is 4 stars out of 5 and the total score is 86 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

InforSyteLine is designed for the manufacturing industry and supports a variety of sectors that include metal fabrication, industrial equipment & machinery, high technology and electronics to name a few. The product is scalable for any size of business and is offered as an on premise and cloud based solution with both hosted and SaaS delivery options, which provides flexibility based on a manufacturer’s requirements.

The product is suited for manufacturers that need to improve productivity through the effective management of complex supply chains, so that companies can respond faster to change, reduce excess inventory & costs, while delivering products to customers on time. Infor SyteLine in this way can match a manufacturer’s key requirement which is to get its products to market quicker, while ensuring it has the right products to meet customer demand.

Infor SyteLine also supports the full manufacturing cycle from selling to sourcing to production and ultimately fulfilment. In this way it is suited for manufacturers requiring visibility across their entire manufacturing operations, as well as the incorporation of manufacturing best practices and highly efficient process flows. Due to this Infor SyteLine requires less customization, shorter implementation time, and less maintenance which means the company can see a faster Return on Investment (ROI) over the long term.

Customers for Infor SyteLine include Aggreko, Ferrari, Scandinavian Airlines System, Zodiac Aerospace, Sypris Electronics and Reynolds Catering Supplies.

Features

Infor SyteLine supports Mixed Mode manufacturing and complex product configurations. In addition its core modules include Customer Sales management for the full sales cycle, as well as a Financials module that includes Accounts Receivables & Payables, Fixed Assets, General Ledger and Payroll. There is also a Materials & Inventory management module which supports estimations & quotations, material tracking, Fedex & UPS integrations for shipment, enhanced inventory picking & packing, and container & consigned inventory support. In addition Infor SyteLine includes customer & supplier portals so that they can access the application for orders, status & updates as well as fulfillment.

The Advanced Planning & Scheduling module includes improved forecasting so that inventory levels can be reduced but at the same time ensuring that product shortages are minimized. Plus manufacturers can ensure that they can get their products to market quicker while also ensuring that their orders are delivered in full and on time. Infor SyteLine also supports user driven customization of the product which includes definition of processes & workflows to match business requirements without the need of any IT support.

In addition there is support for mobile device access of the application to handle warehouse logistics as well as advanced Business Intelligence tools for detailed analytics of performance & operations. The product also has access to Infor Ming.le which provides a social collaboration platform for business process improvement. Finally the product is a global solution which includes support for multiple languages and currencies.

Infor SyteLine 5 Pros

  • Infor SyteLine is offered as an on premise and cloud based solution with both hosted and SaaS delivery options
  • Mobile device access of the application is supported by Infor SyteLine
  • Advanced Business Intelligence & Analytics are included in the product
  • Infor SyteLine supports user driven customization of the product
  • The product includes social collaboration tools

Infor SyteLine 2 Cons

  • Infor SyteLine does not offer a free trial or guarantee period for its product
  • The product does not include Human Resources & CRM modules

Competitors & Alternatives

The two main competitors of Infor SyteLine include Priority and OptiPro ERP. Priority is a cloud-based enterprise resource Planning (ERP) solution just as Infor SyteLine. Infor SyteLine is a product of Infor which was developed in 2002 and based in the United States whereas Priority is a product of Priority Software which was developed in 1986 and based in Israel.

Infor SyteLine offers support online, during the business hours and via a 24/7 live rep and contrarily Priority offers support during the business hours. Infor SyteLine offers training via documentation and in person and on the other hand Priority offers training via documentation, webinars, live online and in-person.

Both OptiPro ERP and Infor SyteLine are cloud-based enterprise resource planning solution. Opti Pro ERP is a product of OptiPro ERP which began in 1983 and based in the United States, but Infor SyteLine is a product of Infor which was developed in 2002 and based in the United States.

Infor SyteLine offers support online, during the business hours and via a 24/7 live rep and in comparison OptiPro ERP offers support only during the business hours. OptiPro ERP offers training via live online and in-person whereas Infor SyteLine offers training via documentation and in person. . The full list of competitors can be found here.

Infor SyteLine Pricing Information

The cost of license starting from $150 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Infor SyteLine

Questions to ask the vendor during a demo

Schedule a demo with Infor SyteLine and access 25 must ask questions for the vendor while watching Infor SyteLine in action.

Is it the right software for you?

Infor Syteline is ideal for or both discrete and process markets. It caters to different industries including Metal/plastic fabricators, medical device, machinery/equipment, automotive, electronics, aerospace/defense, furniture, food/beverage, windows/doors, paint/coatings, distributors and 2 tier ERP support.

Infor SyteLine Categories

Accounting & Finance
Fixed Asset Management
Product Lifecycle Management
ERP
Manufacturing (MRP / MES) Module
Manufacturing Inventory
Manufacturing
Aerospace Manufacturing
Capacity Planning
Discrete Manufacturing
Electronics Manufacturing
Engineer-to-Order Manufacturing

Infor SyteLine specifications

ITQlick Score: 86/100
ITQlick Rating: (4/5)
Company: Infor Global Solutions
Address: 641 Avenue of the Americas, New York, NY 10011
Pricing: Starting from $150 per user/month
Website:Visit Infor SyteLine website
Typical customers: Start up, Small business, Medium business
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Infor SyteLine Features

Advanced Shipment Notification
Inventory Management
Order Processing Management
Supplier Management
Supply Chain Analytics
Supply Chain Monitoring
Supply Chain Planning
Warehouse Management
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Supply Chain Management Module

Infor SyteLine Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.