LogicBox CRM Review

Let our Distribution Software Experts help you find the right Software for your Business!

Last updated: Nov 25, 2019

LogicBox CRM Review

ITQlick rating
(4.5/5)

Starting from $55 Per month/user

LogicBox for CRM is a software solution that offers innovative and affordable applications that are made to meet the unique business needs of each specific client. With the software, clients have a CRM or Custo...

  • Categories (4/34):

    • Accounting & Finance
    • Analytics
    • Document Management
    • Call Center

Shlomi Lavi / updated: Nov 25, 2019

What is LogicBox CRM?

LogicBox for CRM is a software solution that offers innovative and affordable applications that are made to meet the unique business needs of each specific client. With the software, clients have a CRM or Customer Relationship Management solution that can be accessed anywhere at any time. The software is also highly customizable, making it very versatile for all kinds of clients and companies. The company has 10-50 employees and has headquarters located in Portland, Oregon.

Average Rating -

The rating of LogicBox CRM is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

LogicBox for CRM is best for large enterprises and small to mid-sized businesses that want to automate the processes and workflows to increase its efficiency and improve its speed. The software can also be used in several other industries including Legal, Banking, General, E-Commerce, and Education. The software is used by thousands of customers in several countries including the US, the UK, Asia, Africa, Australia, the Middle East, Canada, Latin America, China, India and Europe. Among their most prominent clients includes Jama, Battea, and Alto.

Features

LogicBox for CRM can help your business through its suite of standard CRM functions. These functions can be incorporated and automated for the specific workflows and processes of the client. This makes for a single integrated system that improves efficiency and streamlines operations. LogicBox CRM is also operated through Cloud, eliminating the need to maintain and develop hardware. The software is also very versatile, being accessible from any location with internet access.

LogicBox CRM also features modules such as marketing automation and sales force, contact and account management with customer support, lead and opportunity management, and case, campaign, case, and task management. Each of these modules can be configured, which provides a unique model for each business. Aside from the custom database integrated with the system, the software also offers custom reporting and analytics, custom notifications, and approvals and permissions.

LogicBox CRM 5 Pros

  • LogicBox for CRM offers a free demo
  • LogicBox for CRM supports mobile devices and tablets
  • LogicBox for CRM comprehensive OS support
  • LogicBox for CRM offers resource library for clients
  • LogicBox for CRM has one of the best visuals in the market

LogicBox CRM 2 Cons

  • Software has limited language packs outside of English
  • LogicBox for CRM is not the most affordable software solution in the market

Competitors & Alternatives

Some of the main competitors for LogicBox CRM are Salesforce and SugarCRM.

Salesforce is a modular cloud based CRM solution that allows customers to choose between the core functions of sales management, customer service as well as marketing automation. The product can be customized for business process requirements and includes collaboration tools such as community forums to improve engagement with customers. Other features include a development platform to allow users to build complementary applications for Salesforce, as well workflow automation to manage the customer management process within an organization.

In comparison LogicBox CRM’s main selling point is that it is completely customizable software which gives greater control to the user through its business process management suite. While it includes the same functional modules as Salesforce, it can also handle orders, invoicing and inventory management as part of the product.

SugarCRM on the other hand can be deployed on premise or in the cloud, but includes mobile device access as well. It allows customization but includes a partner network which provides many different apps that can be integrated to extend product functionality. Additionally its analytic tools provide contextual intelligence to analyze customer buying patterns and provide marketing insights to help drive sales.

LogicBox CRM on the other hand is offered only as a cloud based solution, but includes business analytic tools to analyze sales trends & performance, with predictive analysis to support decision making. Additionally the product can also manage partners and referral systems to extend sales opportunities for the organization.

LogicBox CRM Pricing Information

LogicBox has starting price of $325.00/month. LogicBox also offers subscriptions fees of $595 for 10 users with an additional fee of $55 per additional user, and $1,250 for up to 25 users with an additional change or $45 per user above 25 users.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching LogicBox CRM in action

LogicBox CRM Categories

Accounting & Finance
Analytics
Document Management
Call Center
Channel Management
Complaint Management
CRM
Customer Engagement
Customer Service
Customer Support
Help Desk
Mac CRM

Specifications

Company:
Address: Portland, OR
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

LogicBox CRM Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Lead Management
Marketing Automation
Sales Automation
Sales Forecasting
Sales Reports
Workflow Rules & Management

LogicBox CRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
LogicBox
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
75/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$55 Per month/user
Hosting
On premise and Cloud
Functionality score
50
Fit small business
Fit medium business
Fit large business
Software review
OptiProERP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$700 Per license
Hosting
On premise and Cloud
Functionality score
26
Fit small business
Fit medium business
Fit large business
Software review
LoadPilot
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Infoplus
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$379 Per month
Hosting
On premise and Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Axon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review