MyFax Review - why 3 stars?

Shlomi Lavi / updated: Sep 21, 2019

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What is MyFax?

MyFax is a personal and small business fax management solution. The software was designed and launched by Protus IP Solutions headquartered in Otawa, Canada. It aims at increasing the communication efficiency of your business, particularly the fax communications.

Who is it best for?

The software is an ideal solution for the communication needs of small and medium businesses, including new startups looking to streamline their business communications. If you want to organize your fax communications on modern lines and connect them with the internet instead of using traditional means, you can benefit from MyFax.

Currently there are over 400,000 subscribers of MyFax all over the world, including individual users as well as small and medium business ventures. The customers hail from different industrial backgrounds and with varying business needs.

Some noteworthy customers of the software include Fabcon, Tessuto Vertical, Coldwell Banker, Republic State Mortgage, and Medical University of South Carolina etc.

Main features and functionalities

The software streamlines and modernizes the faxing process by allowing you to send and receive faxes using email and web browsers. Instead of relying on expensive conventional fax machines and fax servers, you can now execute the same process via a hosted digital fax solution. This not only increases the speed and efficiency of communication but also saves the capital. The software allows you to send faxes directly from third party applications such as Microsoft Office and Outlook, Google Docs, Open Office, and QuickBooks. Additionally, the facility of sending faxes via smartphones is also available.

MayFax provides online account management and cost allocation along with 1 year of archive period. You also have the facility of redundant data centers in order to make sure that your data remains secure. Other important features include encryption option, latency and support, and secure access via VPNs.

What is the actual cost?

The cost of license starts at $10 per user/month. ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for MyFax.

Pros

• The software offers integration with some of the most popular applications including Microsoft Office and QuickBooks.
• You can send faxes directly from third party applications such as Google Docs and Open Office.
• You don’t need to install any additional software or hardware to benefit from the services of MyFax.
• You can archive important files in the lifetime storage offered by the software.
• All major mobile platforms and operating systems are supported by the software.

Cons

• The software does not provide the service of local and toll free numbers.
• There are no features for auto-receptionist, call screening and conferencing on MyFax.
• Unlike some other major solutions, MyFax does not provide any VoIP services.
• The software does not offer integration with DropDox, Google Drive, and SalesForce.
• Unlike eFax and some other solutions, MyFax does not have multi-language capabilities.

How it stacks up?

Access a head to head analysis of MyFax vs alternative software solutions.

Frequently Asked Questions (FAQs)