Sideline Review - why 3.7 stars?

Shlomi Lavi / updated: Apr 04, 2022

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What is Sideline?

SideLine is a business phone system that provides a special, dedicated 2nd number with which an enterprise can simplify customer interaction, organize calls, and improve team collaboration. This software has a business texting tool which helps respond to calls & messages automatically and build customer relationship.

The provided 2nd number provides all the communication tools to track conversations and manage customer relationships. Some of the software key features are number porting, voicemail to text, and group messaging. SideLine ™, a small-sized computer software company based in the United States, is the developer of this software.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $9.99 per month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Sideline. You can also find here pricing information from Sideline's website.

Pros

• It is available as an app on both Android and iOS operating systems
• Customers get instant messages when users are not available to pick calls
• The provided 2nd phone line works just as good as a traditional number
• Calls received with this software are crisp and clear

Cons

• The user interface could use some improving
• There is no support for dark mode on SideLine mobile apps

How it stacks up?

Access a head to head analysis of Sideline vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Sideline right for you or your business?

SideLine is fit for small, medium, and large-sized enterprises. It can be used in distribution companies, restaurants, transportation companies, etc. One-man businesses will also benefit from using this software. Some notable users of SideLine are BlueTek Irrigation & Landscapes, KidStannce Custom Car Toys, and Shinesty.