Dovetail Support Suite for HR Review - why 4.1 stars?

Dovetail Support Suite for HR Review
ITQlick Score: 79/100
ITQlick Rating:
Pricing: 5.6/10 - average cost
Category: Benefits Administration -> Dovetail Support Suite for HR review
Ranking:Ranked 17 out of 79 Benefits Administration systems
Company: Dovetail Software
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: Dovetail Support Suite for HR pricing, Dovetail Support Suite for HR alternatives
Shlomi LaviShlomi Lavi / updated: Feb 01, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Dovetail Support Suite for HR?

Dovetail Employee Engagement Suite is a web based HR management solution for businesses of all sizes. It offers such services as case management, knowledge management, employee service portal, and others. The software was designed and launched by Dovetail Software Inc headquartered in Texas, United States.

Who is it best for?

Customers of the software include businesses of all sizes and a wide range of types. Major industries where it can be used include financial services, retail and wholesale, media and publishing, government and public administration, and others. Some notable clients of the software include American Red Cross, Boston University, Best Buy, and others.

Main features and functionalities

The software offers advanced case management to facilitate recording of every employee interaction at a single place. Repetitive HR processes are automated and various bottlenecks are removed. The software also offers knowledge management capabilities of tagging key information, linking of answers with solutions for active cases, and sharing of answers and solutions through employee service portal.

Dovetail Employee Engagement Suite features employee service portal to give employees 24/7 access to HR regardless of their work shift and location. Other important capabilities include asset management, customizable reporting, workflow management, compliance management, on-boarding and off-boarding, and others.

What is the actual cost?

ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dovetail Support Suite for HR.

How it stacks up?

Access a head to head analysis of Dovetail Support Suite for HR vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Dovetail...
ITQlick rating
4.1/5
Score
79/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
3
Compare
Benelogic
ITQlick rating
4/5
Score
92/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
3
Decisely
ITQlick rating
4.6/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
PX3000
ITQlick rating
4.7/5
Score
90/100
Pricing
6.2/10
License pricing
Pricing not available
Functionality
3
Review

Frequently Asked Questions (FAQs)

Is it the best Benefits Administration system?

Dovetail Support Suite for HR is ranked 17 out of 79 software in their category (Benefits Administration systems).

How they are rated on ITQlick?

The rating of Dovetail Support Suite for HR is 4.1 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Dovetail Support Suite for HR makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Dovetail Support Suite for HR can't be accessed on mobile, you would need to access it from your computer.

Differences between Dovetail Support Suite for HR and alternatives?

The most popular alternatives to Dovetail Support Suite for HR in 2024: Benelogic, Decisely, PX3000, COBRApoint, PeopleKeep. Access the complete competitors analysis here - Dovetail Support Suite for HR VS Benefits Administration Software alternatives.

List of categories

Human Resources

List of features

Employee Self-Service
HR Management

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.