Dovetail Support Suite for HR Review - why 4.1 stars?

Dovetail Support Suite for HR Review
ITQlick Score: 79/100
ITQlick Rating: (4.1/5)
Pricing: 5.6/10 - average cost
Category: Benefits Administration -> Dovetail Support Suite for HR
Ranking:Ranked 15 out of 79 Benefits Administration systems
Company: Dovetail Software
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: Dovetail Support Suite for HR pricing, Dovetail Support Suite for HR alternatives

Shlomi LaviShlomi Lavi / updated: Sep 18, 2020

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What is Dovetail Support Suite for HR?

Dovetail Employee Engagement Suite is a web based HR management solution for businesses of all sizes. It offers such services as case management, knowledge management, employee service portal, and others. The software was designed and launched by Dovetail Software Inc headquartered in Texas, United States.

What is Dovetail Support Suite for HR rating? ()

The rating of Dovetail Support Suite for HR is 4.1 stars out of 5 and the total score is 79 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Dovetail Support Suite for HR's typical customers?

Customers of the software include businesses of all sizes and a wide range of types. Major industries where it can be used include financial services, retail and wholesale, media and publishing, government and public administration, and others. Some notable clients of the software include American Red Cross, Boston University, Best Buy, and others.

Is Dovetail Support Suite for HR the best Benefits Administration?

Dovetail Support Suite for HR is ranked 15 out of 79 software in their category (Benefits Administration systems).

What are their main features and functionalities?

The software offers advanced case management to facilitate recording of every employee interaction at a single place. Repetitive HR processes are automated and various bottlenecks are removed. The software also offers knowledge management capabilities of tagging key information, linking of answers with solutions for active cases, and sharing of answers and solutions through employee service portal.

Dovetail Employee Engagement Suite features employee service portal to give employees 24/7 access to HR regardless of their work shift and location. Other important capabilities include asset management, customizable reporting, workflow management, compliance management, on-boarding and off-boarding, and others.

Who are their main alternatives?

Popular alternatives to Dovetail Support Suite for HR: Benelogic, Decisely, PX3000, COBRApoint, PeopleKeep, Summit, bob, Benefit Express, eBenefits Resource, Common Benefits. The full list of competitors can be found here.

What is the cost of Dovetail Support Suite for HR?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Dovetail Support Suite for HR

What should you ask Dovetail Software during a demo session? (65 questions)

Schedule a demo with Dovetail Support Suite for HR and access 65 must ask questions for the vendor while watching Dovetail Support Suite for HR in action.

Dovetail Support Suite for HR's list of categories:

Human Resources

Dovetail Support Suite for HR's list of features:

Employee Self-Service
HR Management

Dovetail Support Suite for HR Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Dovetail
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
79/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
3
Compare
Benelogic
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
3
Decisely
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
PX3000
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
3
Review
COBRApoint
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
6
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.