Dr Dispatch Review - why 2.8 stars?

Shlomi Lavi / updated: Mar 24, 2022

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What is Dr Dispatch?

Dr Dispatch is an on-premise fleet dispatch and management software that is designed to serve the transportation industry. The solution provides dispatch services through scheduling the dispatch times and vehicles as well as tracking them. Users can also create orders and monitor them based on the search information provided.

The solution also stores customer/client information hence making it possible to review a client’s transaction history and information such as delivery address and contact information. on Some other core features of the system include billing and invoicing, maintenance management, routing, trip logs, and estimates.

Dr Dispatch is a software product that was developed and launched by Dr Dispatch, which is a company based in the United States. The company was founded in 1995 by Rick Holland as a trucking software provider.

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Who is it best for?

Dr Dispatch is perfect for small companies, start up, medium and large size companies. The feature-rich tool can help small companies and start up to grow faster and includes everything a broker or a carrier might need to accomplish all the day-to-day operations. Lonestar Bound, Blue Line Logistics, Inc. and Serenity Logistics LLC are some of the clients of Dr Dispatch.

Main features and functionalities

Starting from managing and tracking loads and contacts to handling revenue reporting and driver payroll, this trucking and brokerage dispatch solution offers everything a brokerage and trucking company needs. Users can monitor revenue, equipment scheduling, dispatching, company growth, expenses and more. The data entry can be done in just a few minutes and the accounting tasks can be done effortlessly with QuickBooks integration.

Other notable features of this software are: flexible reporting with PDF, Email, Excel and other exporting options, revenue, profit and other key performance indicator reporting, tracking safety rating and compliance, online client freight tracking, order entry, load board, check calls, planning/matching, rate quotes, PODs, reporting and confirmations.

All the data are stored in user’s computer so you don’t have to worry about your data’s security. The software also offers trucking maintenance, document scanning and attaching, integration with PCMiler or ProMiles as optional purchase.

What is the actual cost?

The cost of license starts at $99 per month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dr Dispatch. You can also find here pricing information from Dr Dispatch's website.

Pros

• The software is easy to use
• Dr Dispatch is perfect for companies of all sizes and can greatly help small companies or startup to grow faster
• User-friendly with multiple functionalities
• The pricing plans of Dr Dispatch are pocket-friendly comparing to other similar tools
• The software can strengthen a company’s internal accounting practices with it’s features
• Some features like QuickBooks integration, trucking maintenance module requires additional cost

Cons

• The user interface needs redesigning
• It lacks exact pricing details on the website
• The 24/7 and weekends customer support is only available at an additional cost
• The software is not cloud-based which means users don’t get to access their data from anywhere, anytime
• Some features like QuickBooks integration, trucking maintenance module requires additional cost

How it stacks up?

Access a head to head analysis of Dr Dispatch vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Dr Dispatch right for you or your business?

Dr Dispatch is an ideal software product for both individuals and organizations that seek to manage their tracks and dispatch fleets effectively. The software is designed to serve small business and midsize businesses. Some of the iconic customers include Santos Transportation, New Direction Transport, Inc., Priority Logistics, Halbersleben Trucking, and many more.