Dr Dispatch Review - why 2.8 stars?

Dr Dispatch Review
ITQlick Score: 75/100
ITQlick Rating: (2.8/5)
Pricing: 2.4/10 - low cost
Category: Trucking -> Dr Dispatch
Ranking:Ranked 6 out of 14 Trucking systems
Company: Dr Dispatch
Pricing: starts at $99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Dr Dispatch pricing, Dr Dispatch alternatives

Shlomi LaviShlomi Lavi / updated: Feb 18, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Dr Dispatch?

Dr Dispatch is an on-premise fleet dispatch and management software that is designed to serve the transportation industry. The solution provides dispatch services through scheduling the dispatch times and vehicles as well as tracking them. Users can also create orders and monitor them based on the search information provided.

The solution also stores customer/client information hence making it possible to review a client’s transaction history and information such as delivery address and contact information. on Some other core features of the system include billing and invoicing, maintenance management, routing, trip logs, and estimates.

Dr Dispatch is a software product that was developed and launched by Dr Dispatch, which is a company based in the United States. The company was founded in 1995 by Rick Holland as a trucking software provider.

What is Dr Dispatch rating? ()

The rating of Dr Dispatch is 2.8 stars out of 5 and the total score is 75 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Dr Dispatch's typical customers?

Dr Dispatch is perfect for small companies, start up, medium and large size companies. The feature-rich tool can help small companies and start up to grow faster and includes everything a broker or a carrier might need to accomplish all the day-to-day operations. Lonestar Bound, Blue Line Logistics, Inc. and Serenity Logistics LLC are some of the clients of Dr Dispatch.

Is Dr Dispatch the best Trucking?

Dr Dispatch is ranked 6 out of 14 software in their category (Trucking systems).

What are their main features and functionalities?

Starting from managing and tracking loads and contacts to handling revenue reporting and driver payroll, this trucking and brokerage dispatch solution offers everything a brokerage and trucking company needs. Users can monitor revenue, equipment scheduling, dispatching, company growth, expenses and more. The data entry can be done in just a few minutes and the accounting tasks can be done effortlessly with QuickBooks integration.

Other notable features of this software are: flexible reporting with PDF, Email, Excel and other exporting options, revenue, profit and other key performance indicator reporting, tracking safety rating and compliance, online client freight tracking, order entry, load board, check calls, planning/matching, rate quotes, PODs, reporting and confirmations.

All the data are stored in user’s computer so you don’t have to worry about your data’s security. The software also offers trucking maintenance, document scanning and attaching, integration with PCMiler or ProMiles as optional purchase.

What are Dr Dispatch's pros? (6 Pros)

  • The software is easy to use
  • Dr Dispatch is perfect for companies of all sizes and can greatly help small companies or startup to grow faster
  • User-friendly with multiple functionalities
  • The pricing plans of Dr Dispatch are pocket-friendly comparing to other similar tools
  • The software can strengthen a company’s internal accounting practices with it’s features
  • Some features like QuickBooks integration, trucking maintenance module requires additional cost

What are Dr Dispatch's cons? (2 cons)

  • The user interface needs redesigning
  • It lacks exact pricing details on the website

Who are their main alternatives?

The two main competitors of Dr Dispatch include Express TMS and FinalMile. Express TMS is a fleet management software solution which can either be deployed on the cloud or on-premise and the other hand, Dr Dispatch can only be installed on-premise that is, on a Windows operating system. While Express TMS is tailored to serve small businesses, midsize business, and enterprises, Dr Dispatch is designed to cater to the small business and medium-sized businesses.

Express TMS can easily be accessed from anywhere with any device while Dr Dispatch can only be accessed using a PC. This, therefore, gives Express TMS a higher chance in promoting business growth. FinalMile is a cloud-based fleet management and dispatch solution while Dr Dispatch is an on-premise solution that is installed on the Windows operating system.

Compared to the pricing of other alternatives, FileMile can be regarded cheaper while Dr Dispatch pricing can be said to be mid-range. While FinalMile is ideal for the small business, midsize business, and enterprises, Dr Dispatch is designed to serve the small business and medium-sized businesses.

What is the cost of Dr Dispatch?

The cost of license starts at $99 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Dr Dispatch

What should you ask Dr Dispatch during a demo session? (65 questions)

Schedule a demo with Dr Dispatch and access 65 must ask questions for the vendor while watching Dr Dispatch in action. Visit the vendor's website here.

Is it the right software for you?

Dr Dispatch is an ideal software product for both individuals and organizations that seek to manage their tracks and dispatch fleets effectively. The software is designed to serve small business and midsize businesses. Some of the iconic customers include Santos Transportation, New Direction Transport, Inc., Priority Logistics, Halbersleben Trucking, and many more.

Dr Dispatch's list of categories:

Billing & Invoicing
Customer Loyalty
Distribution
Distribution Transportation Management
Work Order Management
Appointment Scheduling
Supply Chain
Fuel Management
Logistics
Route Planning
Transportation management
Truck Dispatch

Dr Dispatch's list of features:

Client Collaboration
Inventory Management
Order Processing Management
Sourcing & Procurement
Transportation Management

Dr Dispatch Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
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Dr
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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75/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
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$99 per month
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ITS
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$50 per user/month
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ORTEC
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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ProTransport
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.4/10
License pricing license pricing (if provided by the software vendor)
$250 per license
Functionality
17
GPS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
78/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per month
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.