ECi M1 Review - why 3.7 stars?

Shlomi Lavi / updated: Jun 24, 2022

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What is ECi M1?

ECi M1 is an enterprise resource planning (ERP) software product designed for growing manufacturing businesses. Its main features include modules for product and supply chain management, financial management, sales management and shop floor data collection, customer relationship management and ecommerce. The software is designed for use with Windows-based computers. It is developed for Microsoft SQL server.
 
ECi M1 has been developed by ECi. The company, which is based in Fort Worth, Texas, has been in the software development industry for over 30 years and has won many awards. Its products are currently sold and used in over 20 countries worldwide.

Who is it best for?

ECi M1 is an ideal solution for manufacturing businesses of all sizes. It is suitable for small start-up businesses and for large multinational companies with many branches and production lines. It can be used by mixed-mode and custom manufacturers and by job shops. This ERP software is a good choice for companies in virtually all manufacturing sectors from electronics, automotive and aerospace to furniture, welding, wood, rubber and plastic production. Major clients include Distek, K&J Woodworks, Hydro-Dyne Engineering, JEM Technical and Cammtahne.

Main features and functionalities

ECi M1 enables you to use bills of materials and purchasing request for quotes more efficiently. It allows you to configure products and to manage stock and inventory. It enables you to manage the quality of products. It has a project management feature as well. The software allows you to manage both accounts payable and receivable and to keep a general ledger. It has payroll and multiple currency management features.
 
ECi M1 has point-of-sale (POS) features for manufacturers, price estimating and quoting features and customer web interface for online stores. It enables you to enter and store unlimited amounts of shop floor data. It enables you to manage customer relationships via calls and leads.

What is the actual cost?

The cost of license starts at $5,000 per month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ECi M1. You can also find here pricing information from ECi M1's website.

Pros

• ECiM1 enables you to manage all of the manufacturing and supply chain operations of your business effectively.
• ECi M1 has full integration with document and email tools such as Microsoft Word, Outlook and MapPoint which are used by businesses daily.
• The software can be used for online trading thanks to its unique ecommerce module, which competitors do not have.
• ECi M1 comes with a comprehensive customer support service which includes webinars and courses.
• The software is highly flexible and will grow along with your business.

Cons

• ECi M1 does not have a module for human resources management and this may pose difficulties for growing companies employing more staff.
• The manufacturing and supply chain management modules and the financial module of ECi M1 are not as comprehensive as those of competitors.
• The software does not have a mobile capability and cannot be used via smartphones and tablets.
• ECi M1 can be deployed only on the premises of the client and is not available in the form of software as a service.
• Customer support is available only in English and this may be inconvenient for international companies.

How it stacks up?

Access a head to head analysis of ECi M1 vs alternative software solutions.

Frequently Asked Questions (FAQs)