ECi M1 Review - why 3.7 stars?

ECi M1 Review
ITQlick Score: 83/100
ITQlick Rating: (3.7/5)
Pricing: 4/10 - average cost
Category: Manufacturing -> ECi M1
Ranking:Ranked 17 out of 120 Manufacturing systems
Company: ECi Software Solutions
Pricing: starts at $5,000 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: ECi M1 pricing, ECi M1 alternatives

Shlomi LaviShlomi Lavi / updated: Jun 24, 2022

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What is ECi M1 and its features?

ECi M1 is an enterprise resource planning (ERP) software product designed for growing manufacturing businesses. Its main features include modules for product and supply chain management, financial management, sales management and shop floor data collection, customer relationship management and ecommerce. The software is designed for use with Windows-based computers. It is developed for Microsoft SQL server.
ECi M1 has been developed by ECi. The company, which is based in Fort Worth, Texas, has been in the software development industry for over 30 years and has won many awards. Its products are currently sold and used in over 20 countries worldwide.

What is ECi M1 rating?

The rating of ECi M1 is 3.7 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ECi M1?

ECi M1 is an ideal solution for manufacturing businesses of all sizes. It is suitable for small start-up businesses and for large multinational companies with many branches and production lines. It can be used by mixed-mode and custom manufacturers and by job shops. This ERP software is a good choice for companies in virtually all manufacturing sectors from electronics, automotive and aerospace to furniture, welding, wood, rubber and plastic production. Major clients include Distek, K&J Woodworks, Hydro-Dyne Engineering, JEM Technical and Cammtahne.

Is it easy to use?

Yes, ECi M1 makes it fairly easy to use. This product is user friendly and intuitive.

Is ECi M1 cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ECi M1 can't be accessed on mobile, you would need to access it from your computer.

Is ECi M1 the best Manufacturing system?

ECi M1 is ranked 17 out of 120 software in their category (Manufacturing systems).

What are their main features and functionalities?

ECi M1 enables you to use bills of materials and purchasing request for quotes more efficiently. It allows you to configure products and to manage stock and inventory. It enables you to manage the quality of products. It has a project management feature as well. The software allows you to manage both accounts payable and receivable and to keep a general ledger. It has payroll and multiple currency management features.
ECi M1 has point-of-sale (POS) features for manufacturers, price estimating and quoting features and customer web interface for online stores. It enables you to enter and store unlimited amounts of shop floor data. It enables you to manage customer relationships via calls and leads.

What are ECi M1's pros? (5 Pros)

  • ECiM1 enables you to manage all of the manufacturing and supply chain operations of your business effectively.
  • ECi M1 has full integration with document and email tools such as Microsoft Word, Outlook and MapPoint which are used by businesses daily.
  • The software can be used for online trading thanks to its unique ecommerce module, which competitors do not have.
  • ECi M1 comes with a comprehensive customer support service which includes webinars and courses.
  • The software is highly flexible and will grow along with your business.

What are ECi M1's cons? (5 cons)

  • ECi M1 does not have a module for human resources management and this may pose difficulties for growing companies employing more staff.
  • The manufacturing and supply chain management modules and the financial module of ECi M1 are not as comprehensive as those of competitors.
  • The software does not have a mobile capability and cannot be used via smartphones and tablets.
  • ECi M1 can be deployed only on the premises of the client and is not available in the form of software as a service.
  • Customer support is available only in English and this may be inconvenient for international companies.

Who are their main alternatives?

The main competitors for ECI M1 are Plex and Exact Macola.

Plex is a cloud based manufacturing ERP solution that supports mobile device access. It includes core features of financial management, customer & sales management as well as human resources. Additionally it supports supply chain & inventory management as well as product & production management. The product includes workflow automation to map business processes, allows customization, and has an auditing module to track product quality issues.

In comparison ECI M1 is a similar featured manufacturing solution which is offered as an on premise solution but with mobile device access as well. It provides some additional features such as shop floor monitoring with data input devices for better control of the production process. There are also options for advanced planning & scheduling, purchasing & materials management, as well as job costing to monitor profitability of operations.

Exact Macola on the other hand integrates CRM and workflow automation along with a document management system for all production related information. Another important feature is its Business Activity Monitoring which is based on pre-configured rules that trigger actions when certain production & operational events occur. Additionally the product offers customizable work centers which can be setup for different organizational levels to handle task management & assignment, information analysis as well as reporting.

ECI M1 does not support most of these features but does allow customization to meet business requirements, as well as with integration to MS Office for productivity tools. There is also a product configurator to allow custom orders to be built.

What is the cost of ECi M1?

The cost of license starts at $5,000 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ECi M1. You can also find here pricing information from ECi M1's website.

What should you ask ECi Software Solutions during a demo session? (65 questions)

Schedule a demo with ECi M1 and access 65 must ask questions for the vendor while watching ECi M1 in action.

List of categories

BI Module
Customer Management Module
Financial Module
Human Resources Module
Inventory Module
Manufacturing (MRP / MES) Module
Supply Chain Module
Manufacturing Inventory
Aerospace Manufacturing
Capacity Planning

List of features

Client Collaboration
Inventory Management
Supply Chain Analytics
Transportation Management
Warehouse Management
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Project Management Module
Supply Chain Management Module

ECi M1 Vs. Alternatives

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ECi M1
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$4,395 per license
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$500 per month
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Pricing not available


Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.