Brandwatch Review - why 4.9 stars?

Komfo Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Business Intelligence -> Brandwatch review
Ranking:Ranked 387 out of 553 Business Intelligence systems
Company: Komfo
Pricing: starts at $108 per month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Brandwatch pricing, Brandwatch alternatives
Shlomi LaviShlomi Lavi / updated: Nov 30, 2022

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What is Brandwatch?

Brandwatch is a social media marketing solution that can help users to listen to their customers and respond to them timely. Users can publish engaging contents on multiple social channels and understand engagement trends using this solution.

Brandwatch has been providing social media marketing tools since 2008 and is headquartered in Copenhagen, Denmark.

Who is it best for?

Brandwatch is suitable for industries related to telecom, fashion, artist, sports, e-commerce, food and beverages, travel, retail, tourism, media and entertainment. Electronic Arts Games, Just Eat and Telia are some of the clients of this solution.

Main features and functionalities

Brandwatch can help users to create engage content for promotion and other needs, publishing them on multiple social networks and comes with Facebook Ad Manager, social media analytics, social media publisher and social media monitoring tools. You can choose mobile friendly templates from the library included in this software or customize a Facebook app of your own.

What is the actual cost?

The cost of license starts at $108 per month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Brandwatch. You can also find here pricing information from Brandwatch's website.

Pros

  • Brandwatch supports creating, routing and scheduling messages across multiple social networking sites
  • Brandwatch can alert users by e-mail and SMS if their product is mentioned in social media
  • The customer support of this social media management tool offers 24/7/365 hotline support for users

Cons

  • Brandwatch doesn’t support a wide range of social networking sites comparing to other similar tools
  • Brandwatch global deployment feature is only available for Unlimited pricing plan users
  • The customer support of this social media management tool doesn’t offer 24-7-365 support hotline for their Advertiser and Professional plan users

How it stacks up?

Access a head to head analysis of Brandwatch vs alternative software solutions.
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Brandwat...
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4.9/5
Score
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Functionality
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Sisense
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Infor Bi...
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43

Frequently Asked Questions (FAQs)

Is it the best Business Intelligence system?

Brandwatch is ranked 387 out of 553 software in their category (Business Intelligence systems).

How they are rated on ITQlick?

The rating of Brandwatch is 4.9 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Brandwatch makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Brandwatch can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Brandwatch and alternatives?

The most popular alternatives to Brandwatch in 2024: Qlik Sense, SuiteAnalytics, Sisense, Infor Birst, Balanced Scorecard. Access the complete competitors analysis here - Brandwatch VS Business Intelligence Software alternatives.

List of categories

Social networks analytics
Social Media

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.