Sisense Review - why 4.6 stars?

Sisense Review
ITQlick Score: 94/100
ITQlick Rating: (4.6/5)
Pricing: 4/10 - average cost
Category: Business Intelligence -> Sisense
Ranking:Ranked 3 out of 532 Business Intelligence systems
Company: Sisense
Pricing: starts at $83 per employee/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Sisense pricing, Sisense alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is Sisense?

Sisense is a cloud-based business intelligence software that helps users utilize their data towards the transformation of their work and the overall growth of their business. The software comes with features such as:
  • Embed: This feature helps end-users to merge white-labeled analytics into customer applications and workflow.
  • Analytics: Sisense enables teams to customize how and where they access analyzed data.
  • Cloud: Sisense enables end-users and teams to unlock the power of their data strategy now and in the future with cloud innovation.
Sisense is a business intelligence software that started in 2004. The company is headquartered in New York, United States. The company has a workforce of up to 1000 employees. Sisense has won awards like the Magic Quadrant for analytics and business intelligence platforms in 2021 by Gartner, the leader for augmented business Intelligence Platforms by Forrester. Sisense was ranked the overall leader in business intelligence by Dresner.

What is Sisense rating?

The rating of Sisense is 4.6 stars out of 5 and the total score is 94 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Sisense?

Sisense is ideal for medium and large organizations. It is easy to use and is suitable for freelancers and small companies, large enterprises will enjoy optimal benefit. The interface is very easy to use and is supported by main online browsers. This makes Sisense easy for teams to collaborate and share essential information regarding the company. A large company with various branches would be able to consolidate information from varied sources with this system.

Is Sisense the best Business Intelligence system?

Sisense is ranked 3 out of 532 software in their category (Business Intelligence systems).

What are their main features and functionalities?

Any business would love to be able to evaluate raw data and get real time reports. Sisense is the right tool for that, and has actually simplified the process of receiving analytics and even lay people can use it without any problems. The informal design is appealing to everyone who might be afraid of business analytics. Most of the processes are automated and once you key-in your data, you will get a graphical presentation of the same accurate analytics. You can customize the dashboard so that it will suit your business and produce the relevant reports that will help grow your business.

What are Sisense's pros? (10 Pros)

  • Sisense is easy to install and setup
  • The support channels offer optimal services
  • Sisense comes with many plugins for its users to build a very flexible system
  • Sisense will make work easier, providing the company analytics and reports without the need to hire many business experts
  • Sisense is relatively cheaper than other Business Intelligence software
  • PRISM Subscription Billing allows you to use complex pricing and billing structures with ease.
  • PRISM Subscription Billing has the most comprehensive and flexible billing feature compared to competitors.
  • The software supports all of the most popular payment options used by consumers.
  • PRISM Subscription Billing supports international sales in multiple languages and in multiple currencies.
  • With this tool, you will have more efficient and timely payment collection.

What are Sisense's cons? (5 cons)

  • The software cannot view its operational metrics on a dashboard
  • Some of the functions that Sisense has are too complex for a common person and would only be of use to experts.
  • SiSense Prism should diversify the features that it has so as to accommodate more industries.
  • PRISM Subscription Billing does not have a mobile app for easy access when you are on the go.
  • PRISM Subscription Billing comes without a customer management module. It is available separately.

Who are their main alternatives?

Sisense competes with other business intelligence systems such as QlickView, Domo, and Tableau Desktop. We will compare these business intelligence systems in some specific aspects below.
  • Functionality: Sisense offers features like Embed, Analytics, Clouds, integrations, Agility management, and customization. When compared to its alternatives, Domo offers data integration, BI and analytics (available in Sisense & QlikView), intelligent apps (available in Sisense), embedded analytics (available in Sisense & QlikView). QlikView offers mobility and reporting (unavailable in Sisense), interactive dashboards, self-service visualization (lacking in Sisense).
  • Customers/Industries: Sisense targets business analysts in Healthcare, Manufacturing, Financial Services, Retail, Technology, Pharma & Life Sciences. Companies with business analysts who use Sisense are PRG, Air Canada, Crisis text line, Crunchbase, etc. Domo targets financial industries, manufacturing, and retail. Companies with business analysts using Domo are The New York Times, eBay, DHL, Comcast, DellEmc, Telus, etc. Qlick View targets business analysts in industries like Healthcare, Financial Services, Retail, Manufacturing, High Tech, Public Sector, Energy and Utilities, Communications, Life Sciences, Consumer Products, etc. Tableau Desktop targets business analysts in industries like Communication & Media, High Technology, Sports Management, Energy & Resources, Banking, Insurance, Wealth Management, Healthcare, Life Sciences, Manufacturing, Associations & Non-Profits, Education, Government, Consumer Goods, Retail & Wholesale, Services, etc.
  • Cost: The license cost information for Sisense is unavailable on the official website of the company. According to ITQlick expert cost research, Sisense is cost-rated at 2/5, which means it is a low-cost business intelligence software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. Tableau Desktop starts at $70/user/month billed annually. Tableau Desktop offers a free trial. The license cost information for Domo and QlickView is unavailable.
  • Cloud-based/On-premise: Sisense and its alternatives are cloud-based.
  • Popularity: Sisense (2004) is privately held with over 2,000 top companies worldwide who infuse analytics with it. When compared to its alternatives, Domo (2010) is publicly traded under the Nasdaq using the DOMO symbol. Qlick View (1993) is a privately held company with over 50,000 customers. Tableau Desktop is a Salesforce (1993) subsidiary publicly traded on the NYSE with the CRM symbol.
  • Support: Sisense and its alternatives share similar support channels like email/help desk, FAQs/forum, a knowledge base, and Chat. All the alternatives offer Phone support and a 24/7 live rep which is lacking in Sisense.

What is the cost of Sisense?

For up to 20 users, the standard plan of Sisense starts at $83 per employee per month, while the professional plan that is available for unlimited users costs around $160 per month.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Sisense. You can also find here pricing information from Sisense's website.

What should you ask Sisense during a demo session? (65 questions)

Schedule a demo with Sisense and access 65 must ask questions for the vendor while watching Sisense in action.

Where Sisense is used?

Sisense offers a cloud solution that makes it easy for businesses to infuse analytics everywhere. Customers seeking an AI-driven platform that can use to drive better, faster decisions for their business and their customers will be well fitted into the business intelligence system of Sisense. Sisense targets business analysts in healthcare, Manufacturing, Financial Services, Retail, Technology, Pharma & Life Sciences. Customers using Sisense are, Phillips Health care, NASDAQ, Orion, Fujitsu, PRG, Air Canada, Crisis text line, Crunchbase, etc.

List of categories

Billing & Invoicing
Project Billing
BI & Analytics
Data Analysis Tools
Business Intelligence
Cloud BI
Dashboards & KPIs
Data visualization
Data Warehousing
Mobile BI

List of features

Contingency Billing
Customer Management
Payment Management
Ad-Hoc Analysis
Ad-Hoc Reporting
Automatic Scheduled Reporting
Customizable Dashboard
Customizable Features
Forecasting & Budgeting
Graphic Benchmark
Issue Indicators
Multy Languages
Performance Measurements

Sisense Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
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$83 per employee/month
ITQlick rating
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$30 per user/month
ITQlick rating
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$499 per month + $99 per user
ITQlick rating
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$125 per user/month
ITQlick rating
License pricing
Pricing not available

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.