Reputation.com Review

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Last updated: Jan 25, 2020

Reputation.com Review

ITQlick rating
(5/5)

Starting from $99 per year

Reputation.com is cloud-based reputation management and customer experience solution designed to help large enterprises track and manage online ratings as well as respond to customer feedback. The core features...

  • Categories (4/5):

    • Reputation Management
    • Social Media Management
    • Social Media
    • Social CRM

Shlomi Lavi / updated: Jan 25, 2020

What is Reputation.com?

Reputation.com is cloud-based reputation management and customer experience solution designed to help large enterprises track and manage online ratings as well as respond to customer feedback. The core features include social media monitoring, review monitoring, and customer experience management. The solution helps the user know what the customers are saying.

The solutions help in surveys, business listings, insights, tickets, and managed services. The reporting and analytics module helps the user measure, analyze and act accordingly. The surveys help the user address the customer needs by analyzing their buying decisions and feedback. Social media advertising functionality enables the user to increase brand awareness and revenues.

Tickets help the user in issue tracking and resolution. The reputation score helps measure the online reputation. Reputation.com Inc. headquarters is in San Francisco Bay Area, Silicon Valley, West Coast.

Average Rating -

The rating of Reputation.com is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two main competitors of Reputation.com include Tracx and Reviewbuzz. Tracx is a cloud-based social media marketing solution just like Reputation.com. Reputation.com Inc. which is formed in 2006 and based in the United States owns Reputation.com, and on the other hand, Tracx designed Tracx. Tracx support is during the business hours whereas Reputation.com supports is online Reputation.com offers training via documentation and live online and by contrast Tracx offers training via documentation, live online and in-person.

The deployment options for both Tracx and Reputation .com is cloud, web, and SaaS. Both Tracx and Repuation.com offer a free demo. Reviewbuzz is a cloud-based reputation management solution same as Reputation.com. Reviewbuzz is a product of ReviewBuzz which was founded in 2012 in the United States whereas. Reputation.com Inc.which was founded in 2006 and is based in the United States owns Reputation.com.

Reviewbuzz offers support online and during business hours, and Reputation.com offers support online. Both Reviewbuzz and Reputation.com are deployed in the cloud, web, and SaaS.Reputation.com offers a free demo and Reviewbuzz offers a free trial.

Reputation.com Pricing Information

The cost of license starting from $99 per year. The experts at ITQlick has reviewed Reputation.com pricing and gave the software a total cost of ownership (TCO) rating of 3.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Reputation.com in action

Is it the right software for you?

Reputation.com is suitable for large enterprises. It caters to several industries including healthcare, automotive, retail, property management, restaurants, financial services, and senior living among others. Any business looking to monitor their online reputation can use this software.

Reputation.com Categories

Reputation Management
Social Media Management
Social Media
Social CRM
Dashboards & KPIs

Specifications

Company:
Address: Redwood City, CA 94063, United States
Website:https://www.reputation.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Reputation.com Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Reputation.com
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
51/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$99 per year
Hosting
On premise
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Zapier
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Hootsuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Radian6
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$600 per license
Hosting
NA
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review