SiteLink Software Review - why 4.7 stars?

SiteLink Software Review
ITQlick Score: 88/100
ITQlick Rating: (4.7/5)
Pricing: 2.2/10 - low cost
Category: Property Management - Self Storage -> SiteLink Software
Ranking:Ranked 2 out of 6 Property Management - Self Storage systems
Company: SiteLink
Pricing: starts at $599 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: SiteLink Software pricing, SiteLink Software alternatives

Shlomi LaviShlomi Lavi / updated: May 24, 2022

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What is SiteLink Software and its features?

Sitelink is a property and self-storage management software designed for individuals and companies for payment processing, self-storage management, reservations capture, and receiving payments. It aims to bring about a successful customer experience, smoothness of operations, and easy access to data. Sitelink has features like revenue management, account management, online payment and reservations, and Sitelink marketplace.

The company is found by Ross Lampe in 1996, with the current headquarter location at Raleigh, North Carolina, United States. For eight years in a row, this software company has won the award for the “Best Management Software” on Inside Self-Storage Best Of Business Award.

What is SiteLink Software rating?

The rating of SiteLink Software is 4.7 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses SiteLink Software?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, SiteLink Software makes it fairly easy to use. This product is user friendly and intuitive.

Is SiteLink Software cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access SiteLink Software on your mobile/smart phone.

Is SiteLink Software the best Property Management - Self Storage system?

SiteLink Software is ranked 2 out of 6 software in their category (Property Management - Self Storage systems).

What are SiteLink Software's pros? (4 Pros)

  • SiteLink has an intuitive user interface and is easy to navigate
  • The software helps users to stay updated with regular reminder pop-ups
  • SiteLink allows customization and flexibility, allowing users to create documents according to their property needs
  • It supports and extended the reach of customers

What are SiteLink Software's cons? (2 cons)

  • SiteLink does not offer new clients sufficient onboarding, and support is unavailable on weekends
  • The software adopts a per-feature pricing structure, which can be pricey for self-storage managers with fewer units

Who are their main alternatives?

SiteLink is a property management solution for self-storage, and its top alternatives in this category include 6Storage, Unit Trac, EasySpace Self Storage, and DomicoCloud. Based on the following aspects listed below, SiteLink is compared to its top competitors:
  • Cloud/On-premise: SiteLink is a fully cloud-based self-storage management solution. In comparison, all the top alternatives of SiteLink are fully cloud-based storage management solutions.
  • Cost: SiteLink pricing is undisclosed by its vendor, and a free demo is available for new users. In comparison, Unit Trac pricing starts at $0.60 per unit per month. DomicoCloud and other top SiteLink alternatives do not disclose their pricing details. Only Unit Trac and 6Storage have free trials available.
  • Customers/Industries: SiteLink is software built for the real estate niche, and it serves self-storage companies, owners, and managers. In comparison, 6Storage, Unit Trac, and EasySpace Self Storage target similar clients (self-storage management companies and owners) like SiteLink. DomicoCloud serves clients that lease available spaces like storage units, mailboxes, RV/truck/car/boat spots, mailboxes, etc.
  • Functionality: SiteLink has typical features of a storage management solution, such as an API eCommerce engine, corporate control center, revenue management, intelligent CRM, marketing tools, call-center support, and reporting. Compared to its top alternatives, SiteLink and its top alternatives have similar features. Also, Unit Trac has a custom facility map feature and a custom public website which SiteLink does not have.
  • Popularity: Over 13,000 storage unit managers trust SiteLink for their storage management solutions. In comparison, DomicoCloud has over 37 years of experience in the storage management market, and Unit Trac serves storage management businesses in over 40 states of the USA and six countries.
  • Scalability: SiteLink is a highly scalable storage management solution suitable for store owners with as few as ten stores to as many as 1,000 stores. In comparison, all the top alternatives of SiteLink are highly scalable software solutions.
  • Support: Support for users of the SiteLink storage management software get support through a live chat channel on Skype, a knowledge base, FAQs, and a phone channel. Compared to its top competitors, SiteLink has a live chat support channel which only 6Storage among its top alternatives offers. Also, Unit Trac and all the top SiteLink competitors have email support available, which SiteLink does not offer its clients.

What is the cost of SiteLink Software?

The cost of license starts at $599 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for SiteLink Software. You can also find here pricing information from SiteLink Software's website.

What should you ask SiteLink during a demo session? (65 questions)

Schedule a demo with SiteLink Software and access 65 must ask questions for the vendor while watching SiteLink Software in action.

Where SiteLink Software is used?

SiteLink is a cloud-based self-storage property management solution for managers and owners of self-storage facilities. The software is suitable for self-storage management operations of all sizes, from ten to 10,000+ units. Popular clients that use SiteLink include Fort Knox Storage, Extra Space Self Storage, and Rent-a-Space Self Storage.

List of categories

File Storage
Online Storage
Business backup
Private backup

SiteLink Software Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.