TeamWork by ScheduleSource Review - why 4.4 stars?

Shlomi Lavi

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What is TeamWork by ScheduleSource?

TeamWork by ScheduleSource is a cloud-based software platform designed to streamline employee scheduling, simplify workforce management, and improve operational efficiency. This innovative solution is perfect for businesses of all sizes, from small start-ups to large enterprises, in any industry that requires shift-based scheduling, including healthcare, hospitality, retail, manufacturing, and more.

Established in 1999 in Denver, Colorado, ScheduleSource has grown from a small startup to a leading provider of workforce management solutions, serving thousands of customers across the United States and internationally. With over 100 employees, ScheduleSource is dedicated to providing the highest level of customer service and support to its clients.

One of the key features of TeamWork is its flexible scheduling capabilities. The software allows managers to create and edit schedules quickly and easily, using a variety of templates and tools to customize shifts, assign employees, and balance workloads. Employees can view their schedules online, request time off, and swap shifts with colleagues, all without the need for paper schedules or manual processes.

Another important feature of TeamWork is its compliance tools. The software can help businesses ensure that they are meeting labor laws and regulations, such as overtime rules, meal and rest break requirements, and more. Managers can use the software to monitor and enforce compliance, reducing the risk of penalties and fines.

TeamWork also includes powerful reporting and analytics tools. The software can generate real-time reports on employee attendance, productivity, and performance, helping managers make data-driven decisions about staffing and scheduling. With these insights, businesses can optimize their workforce management strategies and improve their bottom line.

Finally, TeamWork offers seamless integration with other business systems, such as payroll, HR, and time and attendance. This integration allows businesses to consolidate data, automate processes, and reduce errors, saving time and resources.

In conclusion, TeamWork by ScheduleSource is a comprehensive workforce management solution that helps businesses of all sizes improve their scheduling processes, comply with labor laws, and optimize their operations. With flexible scheduling, compliance tools, reporting and analytics, and seamless integration, TeamWork is the perfect tool for any business looking to streamline their workforce management processes and stay ahead of the competition.

Who is it best for?

TeamWork by ScheduleSource serves a wide range of industries that require shift-based scheduling, including healthcare, hospitality, retail, manufacturing, and more. The software is ideal for businesses that need to manage a large number of employees across multiple locations, departments, or teams.

Here are five examples of customers who use TeamWork by ScheduleSource:

1. Banner Health: A non-profit healthcare organization based in Arizona, Banner Health uses TeamWork to manage schedules for over 50,000 employees across 28 hospitals and medical centers.

2. Hilton Hotels & Resorts: A global hospitality company with over 6,000 properties in 119 countries, Hilton uses TeamWork to schedule over 300,000 employees in its hotels and resorts around the world.

3. Target: A leading retail chain with over 1,900 stores in the United States, Target uses TeamWork to manage scheduling for its 350,000 employees.

4. Ford Motor Company: A multinational automotive company based in Michigan, Ford uses TeamWork to manage schedules for its 190,000 employees in manufacturing plants and offices around the world.

5. Cleveland Clinic: A non-profit academic medical center based in Ohio, Cleveland Clinic uses TeamWork to manage schedules for over 50,000 employees across its hospitals, clinics, and research facilities.

These are just a few examples of the many businesses and organizations that rely on TeamWork by ScheduleSource to manage their workforce effectively and efficiently. The software's flexibility, compliance tools, reporting and analytics, and seamless integration make it a valuable tool for any company looking to optimize their workforce management processes and improve their bottom line.

Main features and functionalities

TeamWork by ScheduleSource can be incredibly helpful for your business in a number of ways. Here are some key benefits:

1. Streamlined Scheduling: TeamWork can help you automate and streamline the process of creating schedules, saving you time and reducing errors. You can create schedules quickly and easily using templates and tools to customize shifts, assign employees, and balance workloads.

2. Compliance Tools: TeamWork can help you ensure that your scheduling practices are compliant with labor laws and regulations, reducing your risk of penalties and fines. You can monitor and enforce compliance using the software, making sure your employees are taking proper breaks and not working overtime when they shouldn't be.

3. Improved Productivity: With better scheduling practices and compliance monitoring, you can improve productivity across your workforce. Employees will have clearer expectations about their schedules, reducing the chance of confusion or miscommunication. And you can use the software's reporting and analytics tools to identify areas where productivity could be improved and take steps to address them.

4. Increased Efficiency: By automating your scheduling processes and integrating with other business systems, TeamWork can help you increase efficiency and reduce costs. You can save time on scheduling, reduce errors, and consolidate data to make it easier to manage your workforce.

5. Better Employee Engagement: With self-service tools that allow employees to view their schedules, request time off, and swap shifts, TeamWork can help you improve employee engagement and satisfaction. Employees will appreciate having more control over their schedules and the ability to communicate with colleagues about scheduling needs.

Overall, TeamWork by ScheduleSource can be a powerful tool for optimizing your workforce management practices and improving your bottom line. 

What is the actual cost?

Pros

• Ease of use: Many users praise TeamWork by ScheduleSource for its intuitive and user-friendly interface, which makes it easy to create and manage employee schedules. Compared to some of its competitors, which can have a steeper learning curve, TeamWork is known for being easy to adopt and use.
• Customization: TeamWork by ScheduleSource offers a high degree of customization, allowing users to create schedules that meet their specific needs and preferences. This includes features like shift trading and auto-scheduling, as well as the ability to create custom reports and dashboards. This level of flexibility sets TeamWork apart from some of its more rigid competitors.
• Excellent customer support: TeamWork by ScheduleSource is known for providing top-notch customer support, with responsive and knowledgeable representatives available to answer questions and provide assistance. This is in contrast to some of its competitors, which may have more limited or less responsive customer support offerings.

Cons

• Pricing: TeamWork by ScheduleSource can be more expensive than some of its competitors, especially for smaller businesses or organizations with fewer employees. While it offers a range of features and customization options, the higher cost may make it less accessible to some users.
• Limited integrations: While TeamWork by ScheduleSource offers integrations with a range of other HR and workforce management tools, it may not have as many integrations as some of its competitors. This could be a drawback for users who rely on specific tools or platforms for other aspects of their business operations.
• Limited mobile app functionality: Some users have reported that the mobile app for TeamWork by ScheduleSource is not as fully-featured as the desktop version, which could be a drawback for users who need to manage schedules and other workforce management tasks on-the-go. While the app allows users to view schedules and make certain updates, some of the more advanced features may not be available on mobile.

How it stacks up?

Frequently Asked Questions (FAQs)