Toast POS Review - why 4.3 stars?

Shlomi Lavi / updated: Dec 28, 2022

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What is Toast POS?

Toast POS is a restaurant point of sale and management software that ensures restaurants enhance their business operations, improve sales and customer experience. Below are some features of Toast POS:

• Point of Sale: This feature helps restaurants manage all the orders, whether on-premise or off-premise order sources.
• Reimagine your Dine-in Experience: This feature helps restaurant guests to order and pay quickly at their fingertips.
• Payroll & Team Management: This feature helps restaurants to hire and onboard new employees easy. This feature also helps restaurant businesses to pay their staff efficiently.

Toast POS was founded by Aman Narang, Jon Grimm, and Steve Fredette in 2011 and was launched in 2013. Toast has its headquarters in Boston, Dublin, and Ireland.

Who is it best for?

The typical individuals of Salute POS are the business owners in the small company classification (10-200 employees) as well as medium-sized (500 to 1,000) in the service market fields requiring IT, data handling and also hosting as well as other related solutions, particularly the area of restaurants/food services and POS.

Main features and functionalities

Salute POS uses durable options for each foodservice business that include fast service, bars as well as those in full-service kinds of dining establishments. It has options that can lessen functional prices, maximize staff effectiveness, as well as enhance the customer experience.

The software application can be used only with tablets powered by Android OS. Implementation of the software program is cloud-based as well as it functions to simplify dining establishment procedures with the all-in-one system.

Keeping an eye on the restaurant is obtained in real-time and can be done anywhere. It is additionally feasible to develop a visitor database with this software application.

What is the actual cost?

Toast offers four different plans with a wide range of features for every type of restaurant.

• Starter kit: available for restaurant owners for free, the starter plan offers features like order and table management, menu management, 24/7 customer care, fraud monitoring in real-time, reporting and analytics, automatic software upgrades, and installation and configuration. 

• Point of Sale: considered the cheapest available paid plan, the point of sales plan allows users to personalize the hardware they utilize. This plan is available for $69 per month.

• Essentials: The essential plan starts at $165 per month and offers all the features available in the point of sales plan, alongside additional features for online ordering.

• Restaurant basic package: Starts at $110 per month; this package offers everything offered in the Starter Kit, alongside API and productivity tools.

Other than the basic features, Toast also offers optional add-on features for each plan.

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Toast POS. You can also find here pricing information from Toast POS's website.

Pros

• Toast POS hire, and payroll system is excellent
• The POS system is easy to use and implement.
• It is designed for various restaurant types

Cons

• Software update; hardly any notifications are made before an update

How it stacks up?

Access a head to head analysis of Toast POS vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Toast POS right for you or your business?

Toast POS was designed exclusively for restaurants of different types and sizes. Some restaurant types that can use this system are Fine Dining, Casual Dining, Fast Casual, Bar & Nightclub, Cafe & Bakery, Enterprise, Food Truck, Pizza, etc. Some Restaurants using the Toast POS software are HOUSEpitality, Roc N Ramen, Oscars, Unity Taqueria, Eventide Fenway, etc.