CORESense Review - why 4 stars?

CORESense Review
ITQlick Score: 81/100
ITQlick Rating: (4/5)
Pricing: 6/10 - average cost
Category: Retail Management POS -> CORESense
Ranking:Ranked 8 out of 27 Retail Management POS systems
Company: CORESense, Inc.
Pricing: starts at $150 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: CORESense pricing, CORESense alternatives
Shlomi LaviShlomi Lavi / updated: Sep 05, 2020

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What is CORESense?

CORESense is end-to-end cloud based retail management software. The software offers solutions for e-Commence, order management, customer relationship and marketing all in one system.

The software was developed and launched by CORESense Inc. which is headquartered in Saratoga Springs, New York. CORESense provides important functionalities related to customer, inventory and product information.

What is CORESense rating? ()

The rating of CORESense is 4 stars out of 5 and the total score is 81 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are CORESense's typical customers?

CORESense is mainly aimed for small and medium sized retailers. It provides an all-in-one retail management and commerce solution for retail managers.

Brick and mortar retailers, distributers, wholesalers and brand manufacturers are among the main clients of CORESense. Important industries utilizing the software include sporting goods, books, electronics and footwear. Some of the major clients of CORESense are Norman Camera, Home Office Solutions Group, Miami Golf and Ivy Sport.

Is CORESense the best Retail Management POS?

CORESense is ranked 8 out of 27 software in their category (Retail Management POS systems).

What are their main features and functionalities?

The e-Commerce solution of CORESense provides the retailers and wholesalers with comprehensive e-Commerce solutions. Among the important features of this e-Commerce module we can include Content Management System, e-Commerce Shopping Cart, e-Commerce Website Plug-ins, and e-Commerce Website Templates.

The Retail Management System of CORESense provides a reliable customer centric point of sale solution for your business. It is flexible enough to fulfill the needs of single as well as multi-store retailers.

CORESense provides central processing for all the business transactions even if you have multiple branches or stores. The software provides a seamless cross-channel shopping experience thanks to its fully integrated and centralized architecture.

CORESense provides access to inventory, customer and product information across different mediums. Data and transactions are available for view in real time and on multiple locations.

What are CORESense's pros? (5 Pros)

  • CORESense offers a wide range of useful customer centric services such as returns and credits in multiple payment forms, in-store pick-up of online purchases, and cross-channel promotions.
  • It allows the searching of product information via bar code, partial product name and key entry.
  • CORESense also allows the selling of non-stock products through its drop-ship fulfillment.
  • The web-based back office of the system allows full access to analytic and reporting capabilities.
  • The centralized approach of the software allows the system to work even if the local server goes down.

What are CORESense's cons? (2 cons)

  • The software does not have any dedicated app for mobile devices which restricts its scope.
  • CORESense only supports Mac OS and does not have any support for Windows platform.

Who are their main alternatives?

The major competitors for CoreSense are Shopify POS and Lightspeed.

Shopify POS provides mobile point of sales units integrated with a cloud based retail management system. The product can handle customer management, loyalty programs as well as inventory management for sales, returns as well as refunds. It integrates with third party accounting systems for financial requirements and includes a marketing module to engage with customers and encourage repeat buying through promotions and sales. Shopify POS is also setup to work in offline mode if required to ensure minimal operational disruption.

CoreSense on the other hand is a cloud based retail management system as well, but one that also supports e-commerce based web stores. There are also portals to handle business to business commerce and an integrated call center for customer queries & issue management. Other options include a CRM system, merchandising planning & procurement, as well as warehouse management to ensure efficient stock allocations.

Another option is provided by Lightspeed which is a cloud based solution that works only on Apple devices for its point of sales units. While it includes a number of options from CoreSense it can also handle multi-store chains in one integrated solution, as well as provide cross-sell and up-sell opportunities for all sales to encourage further customer buying options. Additionally the product can manage special order requirements with estimates and delivery schedules as per customer requirements.

While CoreSense does not support all of these features, it does provide a product marketplace with certified partners to allow the addition of complementary functionality that customers may require.

What is the cost of CORESense?

The cost of license starts at $150 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for CORESense

What should you ask CORESense, Inc. during a demo session? (65 questions)

Schedule a demo with CORESense and access 65 must ask questions for the vendor while watching CORESense in action.

CORESense's list of categories:

Retail & POS
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Florist POS Systems
Gift Shop POS
Merchandising POS
Mobile POS Systems
Point of sale
Retail
Retail Analytics POS
Retail CRM POS

CORESense's list of features:

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Discounts
eCommerce
Employee Management
Gift Cards
Inventory Management
Layaways & Quotes
Multiple Payment Forms
Price Lookup
Print Receipt
Receipt Notes

CORESense Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.