Dynamics AX Review - why 3.8 stars?

Shlomi Lavi / updated: Mar 23, 2022

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What is Dynamics AX?

Dynamics AX is an enterprise resource planning system developed by Microsoft. The software mainly focuses on manufacturing and distribution but also offers functionality for other aspects of business such as inventory and warehouse management.

Who is it best for?

Dynamics AX is most suitable for medium and large companies looking for a comprehensive software solution to streamline their operations. In has been deployed in a wide range of industries including energy, health care, government, logistics, industrial machinery, consumer products, retail & wholesale, and manufacturing.

Integration with existing ERP systems makes the software useful for companies that are already using legacy ERP systems. Customization facilities are available to cater the varying needs of businesses.

Dynamics AX is one of the most widely used resource planning solutions in the world. Its clients include Next Generation Logistics, Inc., Renown, and Omnicom Group etc.

Main features and functionalities

The core functionality of the software focuses on manufacturing and distribution aspects of business. However, there are also features for management and optimization. Noteworthy features included in the core functionality of the software include inventory optimization, cycle counting, purchasing, stock inquiries, supplier management, and warehouse management.

Dynamics AX provides multi-currency, multi-language, and multi-location capabilities which make it a very useful solution for large businesses extended into several countries. The software offers custom user interface to fit the specific needs of your operations.

Customer support features of Dynamics AX include email, phone, knowledge base, owner’s manual, and online self service. Additional features for streamlining business operations include transportation management, supply chain management, asset management, business intelligence, and product lifecycle management.

For enhanced flexibility, the software offers both online and on premise deployment models. For process manufacturers, the software provides automation of batches, recipes, and formulas.

What is the actual cost?

The cost of license starts at $30 per user/month. ITQlick pricing score is 2.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dynamics AX. You can also find here pricing information from Dynamics AX's website.

Pros

• The software provides you with multi-language, multi-currency and multi-location capabilities for centralized operations around the world.
• You have the option of two deployment models, although the software does not offer support for Mac OS systems in the on premise deployment model.
• Being built on Microsoft .Net platform, the software offers extensive integration capabilities with other ERP applications.
• The software provides reliable automation of batches and formulas for process manufacturers.
• The software offers extensive budgeting capabilities with revisions and approvals.

Cons

• Customization options on Dynamics AX are very limited and it does not offer category customization and customizable reporting.
• ERP integration is available but the software does not offer integration with accounting and e-commerce applications.
• Dynamics AX does not offer any 3PL billing and 3PL inventory tracking features.
• The management features of the software do not include compliance management and transfer management.
• You do not have the capabilities of barcode scanning, electronic data interchange, and UCC-128 label printing.

How it stacks up?

Access a head to head analysis of Dynamics AX vs alternative software solutions.

Frequently Asked Questions (FAQs)