Infor ERP Review - why 2.8 stars?

Infor ERP Review
ITQlick Score: 86/100
ITQlick Rating: (2.8/5)
Pricing: 7/10 - high cost
Category: ERP -> Infor ERP
Ranking:Ranked 21 out of 271 ERP systems
Company: Infor Global Solutions
Pricing: starts at $5 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Infor ERP pricing, Infor ERP alternatives
Shlomi LaviShlomi Lavi / updated: Jun 09, 2021

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What is Infor ERP?

Infor ERP is an enterprise management solution system developed by Infor to provide assistance to industry-specific companies in managing their operational functions.

Headquartered in New York, Infor is a U.S. based company that specializes in developing enterprise management software. Since its launch in 2002, Infor ERP has extended support to more than 70,000 customers in about 200 countries around the world.

What is Infor ERP rating? ()

The rating of Infor ERP is 2.8 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Infor ERP's typical customers?

Infor ERP aims at improving the operational efficiency of all businesses sizes. It ensures cost reduction and transparency of the enterprise's operative functions. It supports companies with service management, lean manufacturing, and quality management features, to name a few.

Infor ERP is deeply industry specific as it deals with enterprises in the fields of aerospace a defence, automotive, and industrial manufacturing sectors.

Is Infor ERP the best ERP?

Infor ERP is ranked 21 out of 271 software in their category (ERP systems).

What are their main features and functionalities?

Infor ERP offers a suite of solutions such as Infor Styline and Infor Visual. It allows detecting sale opportunities and enhances customer relationships. With Infor ERP, enterprises can also optimize schedules to increase revenue per employee, reduce operational costs, and improve on-time delivery performances.

Infor ERP’s quality management functionality allows enterprises to gather customer satisfaction data within a time-constrained response time. In addition, this solution improves connectivity between company employees, suppliers and customers. Enterprises can generate invoices from different customers, streamline delivery plans, and optimize logical functions for minimizing production costs.

What are Infor ERP's pros? (5 Pros)

  • Info ERP supports cost management during warranty time, and contractual agreements
  • Service businesses can easily track the history of an end-to-end equipment lifecycle
  • Infor ERP provides a web- based dashboard where employers can monitor dispatchers and customers
  • Info ERP facilitates dealing with manufacturing departments by efficiently shortening lead times
  • Info ERP offers accurate real-time data about operational engineering and products

What are Infor ERP's cons? (2 cons)

  • Infor ERP does not support a mobile platform
  • Some of Infor ERP package can be expensive for small businesses

Who are their main alternatives?

Some of the main competitors for Infor ERP include Epicor Manufacturing and Netsuite Manufacturing.

Epicor Manufacturing is based on service oriented architecture with a specific solution to handle the needs for manufacturing. The product supports discrete, make-to-order, engineer-to-order, configure- to-order, make-to-stock as well as mixed mode manufacturing processes. Its features include CRM, sales & service management, production & product data management as well as advanced planning & scheduling. Additional options include supply chain & maintenance management as well as financials. Epicor Manufacturing is also available as an on premise, hosted as well as cloud based solution.

Infor ERP also provides a similar enterprise based solution which is focused on manufacturing & distribution, but it also supports the lean manufacturing methodology as well as quality management. Additionally the product has specialized manufacturing solutions that address global manufacturing, consumer goods & equipment, wholesale distribution as well as service industries.

Netsuite Manufacturing on the other hand includes inventory control, production planning, financials, CRM & customer support as well as shipping. Additional features include shop floor control, project management & costing, demand planning as well as assembly management & production engineering. The product is customizable to meet business requirements and supports multi-lingual & multi-currency operations. Netsuite Manufacturing also supports sales force automation and provides e-commerce options as well.

While Infor ERP includes many of these features, it also has its own social collaboration platform and an application development toolkit to allow the introduction of customer specific applications to enhance business productivity.

What is the cost of Infor ERP?

The cost of license starts at $5 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Infor ERP

What should you ask Infor Global Solutions during a demo session? (65 questions)

Schedule a demo with Infor ERP and access 65 must ask questions for the vendor while watching Infor ERP in action. Visit the vendor's website here.

List of categories

Accounting & Finance
Customer Relationship Management
Distribution Accounting
Distribution Transportation Management
Distribution Warehouse Management
Distribution  Customer Management
Distribution  Demand management
Electrical Distributor
Food Distribution
Front Counter Operations
Industrial Distribution
ERP

List of features

Budgeting & Forecasting
E-commerce
Fixed-Assets
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Manufacturing Module
Project Management Module
Supply Chain Management Module
Call Center Management
Campaign Management
Dashboards
Multi-Channel Marketing
Social Media

Infor ERP Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.