NetSuite Order Management Review - why 4.2 stars?

NetSuite Order Management System Review
ITQlick Score: 96/100
ITQlick Rating:
Pricing: 4.8/10 - average cost
Category: Supply Chain -> NetSuite Order Management review
Ranking:Ranked 1 out of 226 Supply Chain systems
Company: NetSuite
Typical customers: SMBs
Platforms: Desktop
Links: NetSuite Order Management pricing, NetSuite Order Management alternatives
Shlomi LaviShlomi Lavi / updated: Jun 03, 2024

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What is NetSuite Order Management?

NetSuite Order Management is an ERP solution that automates and manages the entire lifecycle of an order. Here are some of its features:
  • Multichannel Order Management: Shoppers can use NetSuite Multichannel Order Management to orchestrate orders, provide the best pickup and shopping locations, track orders till they are fulfilled, and limit the cost accrued from delivery and shipments.
  • Pricing Management: The NetSuite Order Management Pricing Management feature helps businesses manage, update and control pricing from one interface, along with promotional materials to help boost sales.
  • Sales Order Management: This feature helps businesses efficiently process sales with automated actions to streamline the order to cash operation. From scheduling to tracking and final payment, businesses can avoid common errors in payments processing.
  • Returns Management: The NetSuite Order Management Return feature helps businesses streamline return and effect exchanges by sourcing alternative goods. The software also enables the visibility of the order progress reports and other logistics to provide adequate and informed support.
Oracle is headquartered in Austin, Texas. Founded in 1998, with over 27,000 customers in 215 countries, NetSuite Order Management is a leading performer in the supply chain industry.

Who is it best for?

NetSuite Order Management System is best for small to large business in the industries of retail, manufacturing, marketing, consumer products, customer service, department stores, and industries in the non-profit department. The software is used by more than 10,000 clients all over the world. Among their most prominent clients include Magellan GPS, Oakland Athletics, GoPro, and Pegasus Group Australia Pty Ltd.

Main features and functionalities

NetSuite Order Management System can help your business by ensuring efficient and consistent order management on all aspects of your business. This can be applied to all fulfillment types and all channels throughout the entire order lifecycle. This streamlining can help a business to increase customer lifetime value as well as overall generated revenue. The software also maximizes profitability by managing orders and inventory at a much more efficient rate, speeding up the processes and increases the overall amount of orders taken in.

The software also provides visibility with cross channel interactions and a 360 degree view of customer profiles and orders. This provides complete visibility to the availability of the inventory across all channels. The software also features employee user experiences for omnichannel customer engagement to help empower employees to help customers in all touch points and processes.

What is the actual cost?

ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for NetSuite Order Management. You can also find here pricing information from NetSuite Order Management's website.


  • NetSuite Order Management is highly scalable
  • The user interface is superb and easy to use
  • Reporting and analytics on NetSuite Order Management are accurate and outstanding
  • NetSuite Order Management System is available at any language and can process multiple currencies
  • NetSuite Order Management System provides case studies and data sheets for interested clients


  • The software may not be easy to set up and implement
  • NetSuite Order Management pricing is a challenge for smaller businesses
  • NetSuite Order Management System does not have advanced POS features
  • NetSuite Order Management System does not offer user collaboration in a forum

How it stacks up?

Access a head to head analysis of NetSuite Order Management vs alternative software solutions.
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RedTail ...
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$31 per user/month

Frequently Asked Questions (FAQs)

Is it the best Supply Chain system?

NetSuite Order Management is ranked 1 out of 226 software in their category (Supply Chain systems).

How they are rated on ITQlick?

The rating of NetSuite Order Management is 4.2 stars out of 5 and the total score is 96 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, NetSuite Order Management makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently NetSuite Order Management can't be accessed on mobile, you would need to access it from your computer.

Differences between NetSuite Order Management and alternatives?

The most popular alternatives to NetSuite Order Management in 2024: RedTail EDI, Blast Ramp, elementum, ProcurementExpress, Epicor for Distribution. Access the complete competitors analysis here - NetSuite Order Management VS Supply Chain Software alternatives.

Is NetSuite Order Management right for you or your business?

NetSuite Order Management is best for businesses of all sizes, supporting small, midsized, and large-scale enterprises. Companies sized from 2-1000+ use the Netsuite Order Management software. The software is utilized in niches like distribution, fashion, software service providers, financial services, et cetera—businesses such as Big Agnes, The Second City, Duck Store, Cindemamn, and Automation.

List of categories

Order Fulfillment
Retail & POS
Distribution Accounting
Distribution Warehouse Management
Aerospace Manufacturing
Apparel ERP
Chemical Manufacturing
Discrete Manufacturing
Electronics Manufacturing
Engineer-to-Order Manufacturing
Food Service Management

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.