RedTail EDI Review - why 3.7 stars?

RedTail EDI Review
ITQlick Score: 92/100
ITQlick Rating: (3.7/5)
Pricing: 5.4/10 - average cost
Category: Supply Chain -> RedTail EDI
Ranking:Ranked 2 out of 227 Supply Chain systems
Company: RedTail Solutions, Inc.
Pricing: starts at $99 per month
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: RedTail EDI pricing, RedTail EDI alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is RedTail EDI and its features?

RedTail RDI is a cloud-based software for supply chain management focusing on ERP, 3PL systems, and WMS processes. EDI is a process and not a package. Therefore, RedTail powers the complete EDI process for the suppliers. RedTail EDI is perfect for supply chain management focusing on features such as eCommerce, invoicing, inventory management, and document archiving.

Moreover, it also offers you the freedom to integrate with other tools to have a complete EDI solution for supply chain management in one place. Netsuite, QuickBooks, and Sage are a few of the most popular tools users integrated with RedTail EDI. You can also automate various processes with RedTail EDI, such as labeling, supplier communication, and packing list printing. The target audience size of RedTail EDI is medium and large size organizations.

RedTail EDI was founded by RedTail technologies owned by Brian McLaughlin and Andy Hernandez. It was founded in the year 2003 in Gold River, California, United States. The company has around 100 plus employees. It is one of the fastest-growing organizations to have an unmatched CRM and supply chain solution.

What is RedTail EDI rating?

The rating of RedTail EDI is 3.7 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses RedTail EDI?

The typical customers include the following business size: Medium and large size businesses.

Is it easy to use?

Yes, RedTail EDI makes it fairly easy to use. This product is user friendly and intuitive.

Is RedTail EDI cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently RedTail EDI can't be accessed on mobile, you would need to access it from your computer.

Is RedTail EDI the best Supply Chain system?

RedTail EDI is ranked 2 out of 227 software in their category (Supply Chain systems).

What are RedTail EDI's pros? (4 Pros)

  • It has a high support volume for EDI transactions
  • RedTail EDI customer support is very helpful
  • It is flexible and works well with other tools used by the business
  • You can integrate RedTail EDI with your other business tools

What are RedTail EDI's cons? (2 cons)

  • RedTail EDI can make its user interface user-friendly
  • The setup and configuration are tricky for the initial setup

Who are their main alternatives?

To make the right choice for your business, it is essential to compare and analyze which EDI and supply chain management tools fit well with your business needs. There is no good or bad tool. It is all about the business needs you have. The three tough competitors of RedTail EDI are NetSuite, Blast, and Rubberstamp.

  • Functionality: NetSuite is a cloud-based supply chain management tool with features such as product availability module, inventory level optimization, product planning, and scheduling, ERP module, and production bottleneck processing. In addition, NetSuite also has a customer Compared to RedTail EDI, NetSuite integrations are easier because they offer a wide range of tools, and hence you get all support in one place.

    Blast is also a cloud-based supply chain management tool offering features such as manufacturing management, work order management, financial management, supply chain support, inventory management, sales and distribution, scheduling, and invoicing. Overall, both the tools offer similar features, but Blast has a better user interface.

    Rubberstamp offers features such as multi-location support, invoicing, scheduling, purchase order management, approval routing, spend and supplier management, requisitions and approvals, and a paperless monitoring system. The overall interface is interactive. Moreover, you can use reports and dashboards for easy tracking.
  • Price: The price of Rubberstamp is around $25 per user per month. Whereas the cost of Blast is around $500 per month, which can be costly for small and large-sized organizations. However, the cost of NetSuite is around $99 per month, which is the same as that of RedTail EDI.
  • Support: RedTail EDI offers complete support with documentation, training, webinar, live support, and a practice guide. NetSuite also offers complete support with documentation and industry-wise guides to help organizations with their decisions. Blast and Rubberstamp also offer complete support. However, the live support needs improvement.

What is the cost of RedTail EDI?

RedTail EDI has only one pricing plan for its customer regardless of their business size. It costs around $99 per month per database. They also offer a free mobile app in this package, making it easier for you to manage the supply chain aspect of your business. Unfortunately, there is no free version of RedTail EDI.

However, there is a free trial that you can use before you pay the high price. The cost as compared to other EDI software in the industry lies in the average range. If you are a small-sized business, it would be better to invest in a more pocket-friendly solution.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for RedTail EDI.

What should you ask RedTail Solutions, Inc. during a demo session? (65 questions)

Schedule a demo with RedTail EDI and access 65 must ask questions for the vendor while watching RedTail EDI in action. Visit the vendor's website here.

Where RedTail EDI is used?

RedTail EDI is fit for those organizations looking for something in a budget of $100. However, if your business needs are limited, going for other options such as Rubberstamp can be the right decision. Although RedTail EDI and NetSuite both offer similar features and even their pricing is the same, opting for NetSuite can also fit your organization needs.

Given the integrations of various other tools, NetSuite can be a better choice in terms of having only one point of contact rather than communicating with multiple vendors. Overall, RedTail EDI fits the business with large volumes of data and needs a quick solution onboard.

List of categories

Supply Chain
Distribution
EDI

List of features

Data Import/Export
Basic Reports
Online Customer Support

RedTail EDI Vs. Alternatives

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RedTail ...
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3.7/5
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Blast Ra...
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elementum
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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.